This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS brake in Sienna doesn't stop when light snow or rain on road. I pressed my brake pedal and the vehicle would not stop. It is very traumatic experience. I am afraid that it will result in a serious accented for someone someday. The Sienna is year 2009 2wd * psgr
On July 29, 2010 at 5pm my wife parked her car in front my house on colesville road, facing the road approximately 23 feet from the sidewalk and 30 feet from the street. I had been asked by my wife to drive to the airport. We closed the doors, put on the seat belts, put my foot on the brakes and shifted the gear shaft to drive. Then I released the parking brake, the car start rolling slowly by the time I was moving my foot to the gasoline pedal gently, the car kept rolling, the gas pedal failed to accelerate the engine. I put my right foot on the brake, the brake failed completely. I tried to pump the break to stop the car without success. Suddenly, I found my self entering the busy street and cars rushing toward me. Trying to turn right and push the gasoline pedalto keep up with traffic, the car kept rolling slowly and the car never accelerated. "the gas pedal failed to accelerate as there was no gas pedal". until I reached the right lane from the second lane, I shifted the transmission to neutral the car slowed and pushed the parking brake to stop. Then I changing transmission to the parking position. The whole traffic stopped, then I tried again to shift the transmission to drive and pushed the gas pedal which resumed its function and the brake too. When I entered colesville road the traffic was rushing, specially on the first lane where first lane car approaching my car, the driver started honking and swerved drastically around my car to the second and third lane to avoid hitting me. The following cars and the whole traffic stopped until I moved to the first lane and resumed moving. It was a horrible and scary experience with my wife and the two years granddaughter screaming and panicking. I called the dealer, the only advise I got was to get an appointment and look at the car. Tonight I took the car to the dealer.
- Silver Spring, MD, USA
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- Lexington, KY, USA