This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard is defective. Toyota acknowledge this defect, and issues a free replacement. However, Toyota claims the warranty period has expired, and will not replace my dashboard. Due to covid 19 lockdown, I did not get it fixed earlier, and was not aware that recalls have expiring an expiring date.
The contact owns a 2010 Toyota Sienna. The contact stated that the driver's and passenger's side dashboard was sticky and melting. The contact stated that while driving at various speeds, his view was obstructed due to the glare from the dashboard. Longo Toyota of prosper (2100 w university dr, prosper, tx 75078 (469) 850-6315) was contacted and informed of the failure. The vehicle was not diagnosed nor repaired. The contact was provided information on regarding an extended warranty on the vehicle regarding the failure. The manufacturer was notified of the failure and confirmed that the extended warranty information was sent out in 2016. The failure mileage was 65,000.
Mechanism inside right sliding door cracked and door is permanently closed. Both left and right side the pully wire that opens the door snapped. Both doors now malfunctioned with one door completely sealed closed.
Sliding door cable snapped unexpectedly causing door to become inopperable. It is now jammed shut and will not open from inside or outside, causing a potential safety issue. This is second door where the cable has snapped and inoperability of door could become a safety issue if passengers need to exit. Toyota will not stand behind the door and asks upwards of $2K to repair.
- Clarence Center, NY, USA
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Both back sliding door cables snapped. Have been advised the motors siezed causing the cables to snap. Neither door works. Driver's side door can only open 6 inches. This is a safety hazard in event of emergency. My children can not get out of the car and can not operate the one door able to manually open. Fix has been estimated at $1900 per door. Toyota knows this is an issue. They issued a customer warrantee enhancement for it but it has expired. They refuse to reopen it. There has been a recall for this on the 2004-2009 model year and currently a recall for this for 2011-2018 models but not the 2010. There are hundreds of Toyota Sienna's on the road with this issue and it is completely unsafe and totally unacceptable that Toyota refuses to take responsibility for the 2010's and cover the costs to fix the problem.
Driver side sliding door. Cable has come loose. Door no longer opens and closes when pressing the open/close button. Vehicle is stationary. Now it is very difficult to manually open or close the door. Passenger must now exit from passenger side of car. This is a safety hazzard.
Second failure of sliding side door whereby cable that opens and closes the door automatically malfunctions.the door gets jammed partway open trapping passengers inside. The only way out is to cut the cable.
Driver side power door cable broke while opening the door. Cannot open door at all now. Having to pay $2000 to get new cable and motor. Lots of similar power door problems recorded on the web. Toyota should share repair cost as the parts failure obviously poses safety issue if not repaired asap.
Cable driving the sliding door jams with door only 9" open. Occupants could be trapped inside vehicle. Cable has to are cut to open the door completely.
While parked driver side rear panel window fell from vehicle. 2nd issued driver side rear sliding door cable snapped causing door to be disabled. Unknown when the cable snapped.
When we went to open the power sliding side drivers door..the wire broke and it would not open all the way. It had to be forced closed. The wire that controls the power door had broke. Toyota said it would cost about $2500 to fix. We used the other back side door until the wire on it broke also. It was able to be used manually. My brother-in-law was able to get the drivers side door unstuck so we can use it manually also. Can not afford to pay $5000 to fix power doors.
Takata recall. Toyota Sienna 2010. Power sliding door on passenger side - the cable for power door operation snapped out of nowhere. The power function no longer works and I have an 18" cable hanging out the side of my car now. Car is only 6 years old with 85,000 miles and estimate for repair is over $2,000. It was purchased as certified preowned but we were told the doors are not covered under warranty for this year. I'm reading online of many other owners having the exact same issue.
Driver side power sliding door cable broke after only 6 years and 100,000 miles. Made it impossible to open door as cable was caught in door. Car was stationary.
At 102000 miles left power sliding door cable broke during normal operation. In its broken state door only opens manually about 7 ito 8 inches and only with some force. The cable may have broken on the previous cycling of the door. That is not known. The problem was discovered when upon stopping to exit the door. Not knowing why the door would not open, I proceeded to open it manually. Door slid open with a bit of force required then stopped. No additional amount of force would allow it to open further. The safety concern is: Had passengers needed to escape rapidly, and not known the cable was broken, they would have been barred from exiting rapidly from the two rows of seats.
The automatic door to my van stopped working I took it to the dealer where I was told this is a common problem on these vehicles. I was told that the cable on the door is what needed to be replaced but you can't purchase the cable itself. The dealer explained that I would have to purchase the motor because it's a "package" deal but in reality I didn't need the motor, the motor on the van was in good condition. They wanted too much money so I had to choose between purchasing something I really didnt need to having to manually open/close my door.
Passenger side rear power sliding door stopped working. Door must now be opened manually creating a hazard for my children when exiting/entering in a busy area. This is a well documented problem with the Sienna and prior model years have been covered for repair of this defect under a tsb but they refuse to cover the 2010.
A D V E R T I S E M E N T S
- Macon, GA, USA