really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
61,762 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Toyota Sienna body / paint problems

body / paint problem

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2010 Toyota Sienna Owner Comments

problem #16

Jun 012015


  • miles


When we went to open the power sliding side drivers door..the wire broke and it would not open all the way. It had to be forced closed. The wire that controls the power door had broke. Toyota said it would cost about $2500 to fix. We used the other back side door until the wire on it broke also. It was able to be used manually. My brother-in-law was able to get the drivers side door unstuck so we can use it manually also. Can not afford to pay $5000 to fix power doors.

- Aransas Pass, TX, USA

problem #15

Jul 152016


  • 85,000 miles
Takata recall. Toyota Sienna 2010. Power sliding door on passenger side - the cable for power door operation snapped out of nowhere. The power function no longer works and I have an 18" cable hanging out the side of my car now. Car is only 6 years old with 85,000 miles and estimate for repair is over $2,000. It was purchased as certified preowned but we were told the doors are not covered under warranty for this year. I'm reading online of many other owners having the exact same issue.

- New Providence, NJ, USA

problem #14

Jun 232016


  • 107,000 miles
Driver side power sliding door cable broke after only 6 years and 100,000 miles. Made it impossible to open door as cable was caught in door. Car was stationary.

- Wall, NJ, USA

problem #13

May 142016


  • 102,000 miles


At 102000 miles left power sliding door cable broke during normal operation. In its broken state door only opens manually about 7 ito 8 inches and only with some force. The cable may have broken on the previous cycling of the door. That is not known. The problem was discovered when upon stopping to exit the door. Not knowing why the door would not open, I proceeded to open it manually. Door slid open with a bit of force required then stopped. No additional amount of force would allow it to open further. The safety concern is: Had passengers needed to escape rapidly, and not known the cable was broken, they would have been barred from exiting rapidly from the two rows of seats.

- Hinckley, OH, USA

problem #12

Aug 142015


  • 69,000 miles
Pushed the button to close the driver's side automatic sliding door and the cable broke leaving the door stuck half-open and half-closed.

- Derwood, MD, USA

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problem #11

Mar 182015


  • 94,000 miles
The automatic door to my van stopped working I took it to the dealer where I was told this is a common problem on these vehicles. I was told that the cable on the door is what needed to be replaced but you can't purchase the cable itself. The dealer explained that I would have to purchase the motor because it's a "package" deal but in reality I didn't need the motor, the motor on the van was in good condition. They wanted too much money so I had to choose between purchasing something I really didnt need to having to manually open/close my door.

- Fitchburg, WI, USA

problem #10

Sep 282015


  • 50,000 miles


Passenger side rear power sliding door stopped working. Door must now be opened manually creating a hazard for my children when exiting/entering in a busy area. This is a well documented problem with the Sienna and prior model years have been covered for repair of this defect under a tsb but they refuse to cover the 2010.

- Milford, NY, USA

problem #9

Apr 062015

Sienna 6-cyl

  • 75,000 miles
The contact owns a 2010 Toyota Sienna. The contact stated that the rear driver side quarter vent window fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Updated 7/1/15

- Lakewood, NJ, USA

problem #8

Oct 262012


  • 100,000 miles
Rear power doors lock up and do not work. Have taken to dealership several times. Driver side rear power door now does not open.

- Auxvasse, MO, USA

problem #7

Feb 202014

Sienna 6-cyl

  • 97,975 miles
The driver side rear automatic sliding door was becoming difficult to open. Had to pull and hold out the outside door handle to get the door to start opening. It was difficult for a child to do. Had the lock assembly replaced Feb 2014 under warranty due to a letter I received prior from Toyota saying they were having difficult with the lock assembly and would replace if it occurred. This resolved the door opening, however in June the door cable broke causing the door to jam. I had to cut the cable under the rear window to enable to door to open and close manually. Also the door hinge was worn and needed to be replaced. Dealer said neither are under warranty. I had the hinge replaced at $280 so the door slides smoothly and because I was afraid it might break causing the door to fall off. The cable and motor assembly (motor still runs) will cost $1,800. This is extremely disappointing for a vehicle less than 5 years old and ~100K miles. I believe Toyota had a recall on this cable assembly for model years 2004-2007. They should extend that recall through 2010 to cover all the 2nd generation Siennas.

- Holmes, NY, USA

problem #6

Jun 102013

Sienna 6-cyl

  • 32,000 miles


When opening the rear lift gate with the remote, the lift gate will automatically begin to close once fully open. On several occasions this has occurred as someone is placing items in the back of the van. It takes an extreme amount of pressure to press against the lift gate to get it to reopen when this occurs.

- Fairfax Station, VA, USA

problem #5

Apr 102013


  • 42,000 miles
The contact owns a 2010 Toyota Sienna. The contact stated that the driver's side automatic sliding doors would not open from the interior or exterior of the vehicle. The contact mentioned that the passenger side door failed prior to the recent failure and was repaired. The vehicle was taken to a dealer where it was diagnosed that the cable assembly was fractured and needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 42,000 and the current mileage was 67,000.

- Lakeview, NY, USA

problem #4

Jul 282013

Sienna 6-cyl

  • 67,000 miles
The passenger side automatic sliding door failed to open, and the passenger was not able to open the door manually. A cable that operates the door had broken, and jammed the door. This could have been a very dangerous situation had the passenger had to exit the vehicle in an emergency. We had to take the van to a dealership, where they cut the cable in order to open the door.

- Indianapolis, IN, USA

problem #3

Feb 202013

Sienna 6-cyl

  • 11,800 miles
Sliding door is not working correctly, it appears center hinge bearing has failed. Van is not used that often. 2010 with only about 12K miles. It is disturbing to see so many other people on the internet also having many issues with sliding doors on Toyota van. I use to be a mechanic for college. It seems parts used are either under spec'd or cost saving quality to fail so soon like this.

- Fremont, CA, USA

problem #2

Jan 192013


  • 55,000 miles
The contact owns a 2010 Toyota Sienna. The contact stated that the front passenger side door would not open from the interior or exterior of the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician advised the contact that the clips that held the panel in place were fractured and would have to be replaced. The vehicle was repaired. The approximate failure mileage was 55,000.

- Nazareth, PA, USA

problem #1

Apr 122010


  • 418 miles
My 17 month old's head got jammed between the right rear wheel and the right rear door panel while the electric door slid open. Even though my wife pulled on the door handle the door kept sliding open. My baby's head was crushed between the tire and door panel. This is a very unsafe design as my wife tried to stop the door from sliding back and the door kept moving. I need someone to call me to further discuss this matter. My car is a 2011 model.

- Miami, FL, USA

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