This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
One day when we tried to buckle the driver's side seat belt, little pieces flew out of the receiver side and it will no longer buckle. We took it to the Toyota dealer in N Syracuse NY and were told it would be a cost of $212 to replace and that it would be a two-week wait for the part to come in. This means that the owner and her two young babies would have to drive in an unsafe car, ILLEGALLY for two weeks putting her life and the life of her children in danger. The Toyota dealer inspected the seat belt and confirmed it was a defect and had failed. I called Toyota customer service and was told that there were no recalls for this defect and they would take no responsibility for the dangerous situation or consequences because the car was no longer under warranty. In fact, this is a problem that has been affecting many owners as indicated by an online search. Also, the fact that the dealer has to wait two weeks to obtain the part indicates that this seatbelt has failed many owners and they have used up the supply. This should be a recall situation but Toyota will take no responsibility.
Seat belt gets stucked in jammed and won't retract, extreme safety hazard. Cannot drive without working seat belt front driver side. This happens frequently and I can't get it on jam this time. This should be a recall.
Stopped in left turn lane and hit head on by another vehicle at about 30-35 mph. Air bags did not deploy and seat belt retractor failed resulting in severe injury to sternum and ribs
A D V E R T I S E M E N T S
- N. Syracuse, NY, USA