really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
43,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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2012 Toyota Sienna Owner Comments

problem #2

Aug 312014


  • 75,000 miles


The person sit behind the driver, push the automatic van door close button to close the door then reached over for the seat belt. The person accidentally reach the hand between the sliding door and door frame right next to the seat belt anchor close to the door. The door closed on the open finger and tried to close even tighter. The door mechanism did not reverse and open the door back up, but continues to try to close the door completely. After some hard pull on the door handle, the door finally reopened. The person finger was bruised and the wedding rings shape has been damaged. The ring is no longer round nor straight, it has been torqued by the force of the door mechanism.

- Clayton, MO, USA

problem #1

Mar 032013


  • 11,000 miles
The contact owns a 2012 Toyota Sienna. The contact stated that while traveling 55 mph, another vehicle crashed into the contact's vehicle twice; once from the passenger's side door area and again from the rear. As a result, the contact's vehicle was pushed forward and into the rear of another vehicle. The passenger's side front seat belt failed to restrain and both the passenger and driver's side frontal air bags failed to deploy. The front passenger was thrown into the dashboard and sustained facial, back and neck injuries. The driver sustained injuries to the back and the legs. A police report was filed and the vehicle was destroyed. The manufacturer was made aware of the failure. The approximate failure and current mileage was 11,000......updated 05/09/13 updated 05/22/2013

- Newberry , FL, USA

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