hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Toyota Sienna body / paint problems

body / paint problem

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2014 Toyota Sienna Owner Comments

problem #2

Sep 292016


  • 23,500 miles


Closed driver sliding door with inside button. Went into grocery store. Came back out and sliding door was wide open. Tried to shut door with fob and it gets about 3/4 closed, stops, then opens again. Had to shut manually. Took car to Toyota motorcars in mayfield heights, Ohio. While parked in the service department, service advisor george madison tried to close it three times with same result. He had a technician look at it. Says door works fine for technician so there is nothing he can do. George, a Toyota service advisor, witnessed the door fail but would not even try to find out what is wrong. I am still under manufacturer warranty. Toyota's Sienna sliding doors are well-known to have problems.

- Pepper Pike, OH, USA

problem #1

Mar 192015

Sienna 6-cyl

  • 119,000 miles
This complaint is in reference to NHTSA campaign id 08V244000. The power rear liftgate struts on my 2004 Toyota Sienna will no longer support the gate, and it has closed on someone standing underneath it several times. I went to a Toyota dealer to repair the problem, and the dealer quoted a very high repair price (approximately $500), and did not mention that there was a service campaign for this issue. I contacted Toyota on March 19, 2015 using the toll free number listed in the service campaign listed on the NHTSA campaign id number. Toyota informed me that this was not a recall situation, but a voluntary Toyota service campaign, and that the period for the free repair ended in 2010. There is no end date for the service campaign listed in the NHTSA campaign notes. No resolution was provided by Toyota, other than to go to the dealer to have the liftgate struts replaced, and that I would have to pay for the repair myself.

- North Potomac, MD, USA

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