This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Toyota Sienna. The contact stated the driver-side sliding door latch failed to latch as intended. The contact stated that after several attempts, the sliding door failed to close completely. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. However, an unknown part was repaired. The contact stated that the failure persisted. The contact removed the button under the sliding door to manually close the door. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign number: 16V858000 (STRUCTURE); however, the VIN was not included. The failure mileage was approximately 70,000.
The contact owns a 2016 Toyota Sienna. While driving 70 mph, the driver's seat belt fractured without warning. In addition, while driving various low speeds, both sliding doors opened on more than one occasion. The contact stated that the rear passenger sliding door opened mostly while driving. The vehicle was taken to an unknown Toyota dealer in walnut creek, California to be repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 100.
- Orinda, CA, USA
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- West Haven, CT, USA