This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I don't have a quality issue. My problem is the headrests that have to meet NHTSA requirements. When I drive my car, the headrests kill my neck! I'm not even under a doctor's care, but I may have to be, if I keep this vehicle as long as I expect to. Please consider revising the headrest requirements. I think there may be an untold number of consumers with neck and spinal problems due to this mandate.
Since we bought the vehicle there has been a shaking and bang noise from the third set row and passager seat in second row and glove box. The arlington va dealer fixed it nine months later but the noise and shaking returned yesterday at the dealer in bowie Maryland the told us it was a normal characteristics issue just with our van no other complaints were issued. The tried to force us to take the van before it was fixed and took the retal car back which left us with no vehicle. My case number is 108011842. Just want it fixed not the rude unsatisfied service from the owner himself and tom the service manager.
- Hyattsville, MD, USA
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- Oxford, MS, USA