This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ever since a tire was changed on the vehicle, it has had a recurring error message that states there is a malfunction in the tire pressure monitor system. As such, I rarely know the status of my tire pressure as the system has the malfunction at least 50% of the time. The car has been in service 2x for this issue and they have had it for close to 30 days and driven it all over saying they needed to drive it to make the error go away. They have replaced the sensors on the tire, nothing has worked and the problem still occurs daily.
My issue is not with my Sienna but an appeal to the DOT to do some regulation or oversight of all the bright head lights on vehicles that are now so bright and many colors that is is dangerous at night for some people with eyesight problems to judge distances of oncoming vehicles. In a mix of vehicles some will have awesomely bright lights and some dim lights that make it just impossible to gauge what is what and some of these vehicles have huge light bars too, some of the large pick up trucks with these lights when behind me are so bright I can't see behind me, some vehicles have red and blue lights facing forward that first responder vehicles normally use. The DOT has to get on top of this wild west on our highways of headlights that are harming other drivers. Even the headlights on my Sienna HV with the adaptive feature are blinding to other oncoming drivers.
Premium Audio System. I have a bunch of FM and XM favorites saved as presets on my radio. After the 3 month trial of Sirius XM expired, I am having trouble with my presets. Whenever I zap through the presets and coming from a FM to an XM station, I can't control the direction of zapping anymore. Hitting the left button triggers going right, hitting right triggers right as well. This forces to zap through all presets. The moment I hit the expired XM preset the whole system suffers from lag of more than a second for every click. The only reasonable way back to control is switching to the Audio menu and start over with selection of FM source. Best thing: I can't delete the XM stations on this premium audio system.. That's a bummer. Dealership found this behavior strange, and tried to reset the system, didn't work at all. So they suggested to store 25 FM stations to override the existing XM presets.
Got my 2022 sienna with the factory installed rear entertainment system. When the entertainment system is in use, there is ZERO visibility out of the rear view mirror or window. This is a huge safety issue as I have almost been rear ended 4 times now. Today while it was snowing, if I had my entertainment system in use, I would not have been able to see that someone was sliding in to me. Luckily I saw out of my rear view mirror and I was able to hurry and speed up to not get hit. I have taken the car to 2 Toyota dealerships who have both verified and took pictures to show that you cannot see a thing out of the mirror or window when the entertainment is in use. They all agree it is a major safety issue and reported it to Toyota corporate and opened a case to get it fixed. The fix is to install a digital rear view mirror for those who have the entertainment system (which again comes from the factory) Toyota brand engagement said that yes this is a safety issue but since there is no ope recall they won't fix it for me by giving me a digital rear view mirror. This is absolutely crazy that there is this big of a design/safety flaw over looked by Toyota. They also told me that there have been some that have been fixed however it is a case by case basis and basically depends on who you talk to. I just paid 52,000 for this car and I can't use the features it comes with because of this huge safety issue. If I had my back window taped up completely blacked out and couldn't see through it, I would get a ticket from the police for a safety hazard of not being able to see out of my back window. How is this different? This is unacceptable and should immediately be recalled for those vehicles that toyota put entertainment systems in. This issue could cause people to be rear ended because they cannot see anything out of their windows. I can send pictures that the dealership took to verify this safety issue. It needs to be addressed and corrected before people get hurt.
We have an rear entertainment center package in our 2022 Toyota Sienna van, when we pull the screen down it completely blocks our rear view due to screen is too big. I am wondering why Toyota didn-€™t install digital rear view mirror to all trim levels with rear entertainment center, but they automatically install the to limited and platinum trims. To us that is an safety issue, for instance if there is a cop, fire truck or ambulance coming up behind us we wouldn-€™t see them do to it blocking our view. I have a 12, 8 and 3 year old and everytime they get in van they want to always watch the rear entertainment center. Thanks.
A D V E R T I S E M E N T S
- Sebastopol, CA, USA