This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Drivers side door handle fell off, while stationary. I grabbed handle to open door like normal, and part of it crumbled im my hand and then fell to the ground. It could not be put back on due to excessive corrosion. This is a huge safty risk of someone getting trapped in the vehicle if something happened and the handle fell off at the most importuned time, it could easily cause fatalities. While searching for a replacemet part I met several others with this same problem. The fact that Toyota is charging and exuberant about for the handle assembly's ($4251
While driving I heard an unusual noise coming from underneath the vehicle. Upon self inspection I discovered the fuel tank strap had broke. I noticed also that the fuel tank shield looked like swiss cheese from corrosion. I had a tie down strap that I was able to use to strap the shield and tank up with. I am in the process of looking to repair it. I feel since it is a safety issue Toyota should fix it free of charge. A fuel tank strap should never fail like this.
My Toyota Tacoma frame broke due to rust. The leaf spring mounting bracket broke loose from the frame and he frame itself broke due to severe rust. The truck is now inoperable. There as a recall on some Toyota frames, but apparently the recall only applies to "cold" states, not Hawaii. Many of my friends have Tacoma and they all have rust issues. I also have a 2010 Tacoma with less than 6000 miles and I have already noticed that the frame is rusting by the leaf spring mounts.
9/8/2017, while working on my 2004 Tacoma I found a 3 inch and a 1 inch rust holes in the frame near the left rear wheel. Near the right wheel I found a 1 inch hole. All it took was a tap with a hammer. How safe is that?
The contact owns a 2004 Toyota Tacoma. While driving approximately 10 mph over a speed bump, the spare tire located on the trunk detached and rolled into the street. The vehicle was taken to the dealer (checkered flag Toyota in Virginia beach, Virginia) where it was diagnosed that the failure occurred due to severe rust and corrosion on the subframe. The vehicle was not repaired. The manufacturer was notified and offered no assistance. The failure mileage was 263,000.
- Virginia Beach, VA, USA
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The contact owns a 2004 Toyota Tacoma. The contact stated that the rear frame failed. The contact stated that the rear frame and bed were severely corroded. The vehicle was taken to an unknown dealer where it was determined that the vehicle was unsafe to drive. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 190,000.
I took my 2004 Tacoma with <92,500 miles into the mechanic to get serviced yesterday. I asked him to check it over for a road trip we were planning this weekend. He called back and said it was unfit to drive because there was about 1 and 1/2 feet and 4 inches wide part of the frame is rusted out above the rear axle. I am trying to consult my case manager at Toyota, but he conveniently called the wrong number this morning and has not returned my call yet.
'04 Toyota Tacoma. Frame recall did not apply, but was inspected for issue in 2010 and given a clean bill. Hear a rattle under my truck and have a look. Shock mount broken, frame rusted through and nearly cracked in half. Undriveable-safely. If the frame was good, and was inspected 7 years ago, the frame was obviously not good. More importantly, the inspection (in this case) was insufficient to determine an adequate service life on the frame. The inspections should be performed again and the procedure modified to reflect the goal of the inspection, which this inspection did not.
With 115,000 mikes the frame is rusted through in several spots. This is a problem with the model for many years and Toyota refuses to fix it. My mechanic has advised me that it is unsafe to drive
The contact owns a 2004 Toyota Tacoma. While having the brakes repaired on the vehicle, the independent mechanic stated that the subframe was corroded and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was inspected in 2011 for corrosion and passed the inspection. The manufacturer was notified of the failure and informed the contact that the VIN was not included in any open recalls. The contact filed a complaint with the manufacturer. The failure mileage was approximately 107,000...updated 08/22/17
The contact owns a 2004 Toyota Tacoma. While driving approximately 35 mph over some bumps in the road, the contact heard a noise emerging from the rear of the vehicle. The contact stopped and noticed that parts of the subframe detached in the rear of the vehicle due to severe rust. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 158,000.
We are the second owners of a 2004 Tacoma, purchased 4 years ago. It currently has 104,000 miles on it. The underside is rusted out! we just got the list of things to fix this morning (rusty muffler and steering components needing replacement) and are devastated. My husband was told he could lose control of steering at any moment if we don't make the repairs of $4000+. the steering is very loose and not steady. I opened a case this morning, but fear because it's a 2004, they won't hold themselves accountable. Why would they design a truck that looks great on the outside, but becomes a rust bucket on the inside" aren't they worried about the safety of their Toyota drivers and others"
The contact owns a 2004 Toyota Tacoma. While the vehicle was at the dealer to have the catalytic converter system replaced, the mechanic observed that the frame had extensive corrosion. The vehicle was not repaired. The manufacturer was not made aware of the failure. The vehicle was not included in any open recalls. The failure mileage was approximately 140,000.
The vehicle exhibited shimmying while driving on streets and highways. When inspected by a mechanic, significant frame corrosion was identified. Mechanic stated that vehicle was unsafe to operate.
The contact owns a 2004 Toyota Tacoma. After the vehicle was purchased, the contact took the vehicle for an inspection and was informed that the frame was severely corroded. The manufacturer was notified of the failure. The manufacturer notified the contact that they issued a voluntary recall; however, the campaign had expired. The recall information was not provided. The VIN was invalid. The failure mileage was 121,000.
Frame is completely rusted, Toyota has replaced frames on thousands of these vehicles but wont replace mine because my VIN is not in their "program" because it was originally sold in Hawaii. Yet dealer tells me car is unsafe to drive.
The contact owns a 2004 Toyota Tacoma. The contact stated that the frame of the vehicle was completely rusted without warning. The contact called the manufacturer and was not offered any assistance. The manufacturer was made aware of the failure and stated that the recall expired. The contact received notification of NHTSA campaign number: 12V542000 (tires). The failure mileage was unknown.
The contact owns a 2004 Toyota Tacoma. The contact stated that the vehicle was taken to a dealer for an alignment. The technician stated that the frame of the vehicle was severely rusted. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 80,000.
2004 Toyota Tacoma, purchased new from California dealer. Majority of vehicle life spent in cold states. Excessive corrosion to frame has now led to cracking of the frame. Only 77,000 miles and now unsafe to drive. Vehicle was serviced at two different Toyota dealers during active period of service ('recall') when Toyota was replacing frames and adding protective coatings on frames of this model and year. No such actions were taken on my vehicle. Now Toyota claims no record of prior service at all. This vehicle is not included in the recent class action involving 2005 models and later. Condition was discovered during stationary inspections at a local auto repair shop, and confirmed by inspection at Toyota dealer.
A D V E R T I S E M E N T S
- Umatilla, FL, USA