This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Toyota Tacoma. The contact received a recall notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not provided.
The contact owns a 2005 Toyota Tacoma. The contact received a recall notification for NHTSA campaign number: 14V604000 (suspension). The part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The vehicle was taken to a dealer where it was diagnosed that there was corrosion around the attachment area of the leaf springs. The technician diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The subframe was previously sprayed with an anti-corrosion agent under an extended warranty campaign by the manufacturer. The manufacturer was notified of the failure. The failure mileage was 76,000.
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign numbers: 14V604000 (suspension) and 13V337000 (seat belt) however, the part to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
- Califon, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
I first received recall notice NHTSA October 2014. I called the local Toyota dealer and they informed when the parts are available they will replace the defective part (leaf springs). I called a month later and received the same story. Additionally, the dealer informed me that they will call me when the parts are available for install. I waited an additional two months before calling again and was given the same story. At the one year mark upon receiving this first notice I called the dealer and asked the status of this recall. I was given the same story, as the parts become available they will call me and let me know they are ready to install them on the vehicle. I have since called them monthly and received the same story over and over again. It appears Toyota does not want to pay for this problem they created.
It's been over a year since I received a recall notice regarding the rear leaf spring. What is taking Toyota so long in repairing this problem? I'll be dead before it's fixed. Or is that what they're counting on.
The contact owns a 2005 Toyota Tacoma. While the vehicle was at the local dealer, the mechanic diagnosed that the subframe was corroded around the rear of the vehicle and needed to be replaced. The vehicle was not repaired. The vehicle was previously inspected under a voluntary recall by the manufacturer. The VIN was also included in NHTSA campaign number: 14V604000 (suspension); however, the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 155,294. VIN tool confirms parts not available.
I was driving down the road when I heard a loud noise ! I thought some kids threw. Rock at my truck! that is what it sounded like to me. A loud whack!! looked around, saw no one. I later read after receiving notice from Toyota about a leaf spring recall. This was one of the symptoms that was reported by others with this problem. Took it in for an inspection and they called me a day later and the dealer told me it was unsafe to drive and that it needed a new frame! said I needed to leave it there, since it was unsafe to drive and gave me a corolla to drive. Dropped it off Jan 4,2016. I stopped into the service dept 7 weeks later to see if the frame was in yet and they told me it was on order. After further questioning the admitted to me that the manufacturer of the frames had to get so many orders on record to even get started producing them. I have a truck that I can't even drive!!
In August 2013 while I was living in Mexico taking care of my elderly father my 2005 Toyota Tacoma ay 67K miles started having noises in the suspension area. While I am not a mechanic I was referred to a man named adrian who specialized in suspensions and brakes. He drove my Tacoma and discovered the noise was caused by cracked leaf springs on the rear of my truck, I too was under the truck and saw the cracks and breakage. I contacted Toyota's customer care and was basically told " your truck in not under warranty so you will have to fix the truck your self ". I drove my other vehicle as the mechanic told me the vehicle was dangerous to drive as it was. I ordered some new leaf springs and had them shipped from summit racing, they were the few shops to offer international shipping. When the parts came in I had my mechanic install them for a very reasonable $120 usd. I saw that there were many owners of trucks like mine that has similar part failure so knew the problem was more than Toyota was telling and they were still not admitting there was a problem. Several months later I received a recall letter from Toyota and seeing than nearly 700,000 vehicle like mine were affected. I had already repaired the vehicle as I needed to be able to drive it and thought there might be in the future some reimbursement. I have now waited over two years for a reimbursement from Toyota and they keep asking for a written statement that the broken leaf springs "were not from some other external forces" and I keep getting the run around from Toyota's irritating customer service people. I still own the truck, still out the $722.97, and still exasperated that Toyota would be so unreasonable with a customer. Can you please help me in theis regard to recommend some Agency to help solve this ?
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2005 Toyota Tacoma. Consumer writes in regards to vehicle frame rust. The consumer stated he took the vehicle to the dealer several times, only to be told there was nothing wrong with the vehicle. In 2014, the dealer was amazed at how bad the rust was.
The contact owns a 2005 Toyota Tacoma. The contact stated the vehicle was making an abnormal noise, while driving at any speed. The vehicle was taken to the dealer where it was diagnosed that the leaf springs needed to be replaced. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 196,219. VIN tool confirms parts not available.
The contact owns a 2005 Toyota Tacoma. The contact stated the vehicle was making an abnormal noise while driving at approximately 25 mph. In addition, the vehicle jerked when making a stop. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 200,000. VIN tool confirms parts unavailable.
The contact owns a 2006 Toyota Tacoma. The contact stated that the vehicle had severe corrosion on the frame. The contact received notification of NHTSA campaign number :14V604000(suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 84,000.
My truck frame is rusting abnormally. Toyotas official inspection found no holes >10mm.- no further action. The frame is bad. The corrosion I would guess is secondary to bad steel-not enough nickel" is there a standard for steel in this application" I need your help. I cant get Toyota to do the right thing on my own. Much sooner than it should this vehicle will be unsafe to drive. I mean a well maintained car (which this is) shouldnt be having this kind of problem. I mean the frame is rotting away. Something very wrong from the beginning. Dana mfg.? this has nothing to do with warranty and limits of liability. This truck came off the line defective. It just took a while to show. Appreciate your attention and any assistance you may provide.
I brought this vehicle to my local repair place because of a loud noise under the truck and was advised that the entire frame was severely corroded to the point that it was dangerous to drive. I immediately contacted the dealership where the vehicle was purchased and scheduled an appointment to have it inspected. Further research has discovered that there is a limited service campaign ongoing through March,2016. At this time I am awaiting the results from the dealer's inspection.
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/25/15 updated 01/29/16.
A D V E R T I S E M E N T S
- Garden Ridge, TX, USA