This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Toyota Tacoma. The contact received notification for NHTSA campaign number: 14V607000 (suspension). The vehicle was taken to the dealer who inspected the vehicle and agreed to send the parts for repair. The vehicle was not repaired by the dealer because the manufacturer had not yet sent the parts. The vehicle was deemed unsafe to drive. The contact had not experienced a failure.
The steering in my Toyota Tacoma began to bind suddenly when turning the steering wheel to the left or right. Upon inspection by the dealership, the intermediate steering shaft and steering yoke both needed to be replaced. The replacement part appears to be an updated part with a rubber boot to prevent corrosion of the shaft joints. I believe the failure of the original part was due to poor design, causing the part to begin to fail. If not replaced and the shaft or shaft joint had broken at speed, this certainly would have caused a crash.
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign id number: 14V604000 (suspension) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the issue. The contact did not experience a failure. Updated 3/31/15 updated 04/14/15
- Saluda, SC, USA
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The vehicle has significant frame rust. There are several areas on the frame where large sections of metal have delaminated. This presents a structural integrity issue in key supporting areas of the frame assembly for major components to include drive train, braking and suspension. The overall crash worthiness is in question due to the structural integrity issue presented by the frame design, metal composition and premature rusting and metal fatigue. Toyota has started a limited service campaign to apply a corrosion resistance protection, but this issue should be a safety recall. Based on the magnitude of damage from rusting in my case the only resolution would be a full frame replacement. I have pictures of the frame damage and rust available. I will also be sending Toyota a letter requesting an inspection by the regional factor representative prior to any repairs.
Nov 17, 2014, I brought my Tacoma in for recall frame inspection. It failed. I was told they would order replacement frame. I was told it would be in mid January '15. I called the dealer today. They said no frame arrived and no eta when it would arrive. They guessed mid March, another two months away, but no assurance it was true. I don't drive my truck due to the weak frame. I still pay insurance on it. Why can Toyota offer free frame replacement and not deliver a new frame in a timely manner?
The contact owns a 2005 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Tacoma. The contact received a notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/3/15 updated 03/17/15.
I was driving my truck when suddenly I heard a clunk and my truck jerked like my right rear wheel locked up then my truck bounced. I pulled over but I wasn't sure what to look for. I took my truck in to lithia Toyota and was told they saw nothing wrong but I told them I think something broke. I was told my shocks might have gone bad. I later had my shocks replaced because they said the shocks will help my ride. Later I found out by researching that it in fact was not a shock issue, and that others have leaf spring issues so I took to a local mechanic and they said they were shot. When I mentioned this to lithia Toyota they said I could replace them but it would be out of my pocket costs. I told them I think it broke off and that I had spoken with them before but nothing was done. 6 months have passed as my truck everyday ride was bouncy, bottomed out so I could not travel long distances due to this issue. I finally received a letter from Toyota stating they have a recall for leaf springs for my truck.I told them that I wasn't surprised. I was treated by Toyota like I was making it up and that I was just trying to get something for free when in fact it was a safety issue which could have been taken care of when I first reported my problem. Plus I don't think I needed to replace my shocks and now am out that money.
The contact owns a 2005 Toyota Tacoma. While the vehicle was being inspected, the mechanic discovered that the rear leaf springs fractured. The vehicle was repaired under NHTSA campaign number: 14V604000 (suspension). After the recall repair was performed, the rear of the vehicle began to lower towards the ground. In addition, the vehicle was difficult to veer and swerved when driving. The contact mentioned that the recall part installed was the incorrect size. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 174,764.
I own a 2005 Toyota Tacoma access cab. I got a "limited service campaign notice" that my truck might have abnormal rust on the frame. I put it on a lift and behold there was a huge hole in my frame making it not drivable. Apparently Toyota is not being up front with its customers and has known about this defect in the 2005-2011 model years. My dealer said a new frame will cost around $14,000 to replace. They said Toyota would pay for the frame but will not buy back the truck. I still do not understand how they are willing to spend $14,000 on a frame on a truck that is worth $15,000 I have heard from dealers that the frames are on national back order and are at least 3 months out. Please investigate the 2005-2011 Tacoma claims. I think a full recall is due. My truck could of killed someone. I am sure there is a lot of ticking time bombs out there.
In the summer of 2013 my rear tire feel out from beneath my truck while I was driving. The cross bars that held the tire had rusted through. I filed an NHTSA complaint. Early this spring I brought my Tacoma to my Toyota dealer to complain about a larger perforation that appeared in my frame. There dealer photographed it, sent it to Toyota, and informed me they would call me if Toyota was going to take any action. The service manager told me he was hearing rumors of a frame recall and that I should check in periodically. Early in October of this year I read on he internet about the Tacoma "leaf spring" recall and brought my truck back to Toyota. My truck was again inspected, photographed, and a few days later I was told to bring my truck in. I was told that Toyota was mailing out notices to qualified Toyota owners and that I should be getting my recall notification letter soon. I have never yet received that letter. However, I brought my truck back to the dealer on October 10 and they promptly impounded it, saying it was unsafe to drive. The service manager told me that although the frame replacement would take just a few days, the frames had not yet arrived and I should expect a two to three month delay. I filed a complaint with Toyota and a few days later the customer service representative who called me offered no further solution (I suggested that Toyota buy back my truck and offered me a credit towards the purchase of a new Toyota), but did add that she thought the frames would take longer still to come in and that I should expect to be without my truck for four months. I am currently driving a loaner paid for by Toyota, but one that does not well meet then needs met by my personal truck.
Toyota issued a limited service campaign number csc-10056075-4484 for 2005 thru 2008 Toyota Tacoma truck with frame rust problems, mine was inspected at the local Toyota dealer and was told that it would not pass the wv state inspection yearly procedure. But was told by Toyota usa that my VIN is not one included in the campaign even though it fits the year and model. So I am stuck with a truck that is unsafe to operate. I have only one vehicle and retired and need the truck.
I took my vehicle for maintenance and was told that the frame on my 2005 Tacoma X-runner is rusted and showing signs of cracking. I called Toyota corporate to complain about the issue and was told there was nothing they can do about it since there is no recall or tsb. The rust is so bad that I can no longer drive my vehicle. There was a recall notice for the cold weather states to recoat or replace rusted frames so Toyota knows of the problem especially since they had the same issue with 95-04 Tacoma.
On my old 1998 Toyota Tacoma I got the deal on buyback when the frame rusted out so bad with holes in it.then I went out and bought a 2005 Toyota Tacoma and this truck has rust from end to end on the frame again. When I bought it in 2006 Toyota said they had that fixed but this 2005 is alot worse with alot more rust then the 1998.I also took it to the garage to have the power steering pump and alternator and ac pump replaced because everything was rusted up on the alternator and ac pump and power steering so bad the mechanic told me to keep the parts and show the Toyota dealership and NHTSA.I was lucky that everything shut down on the truck when I got it to the bottom of my driveway and then got it towed to the mechanic and $1790 dollars later with labor and parts let me tell you not happy with Toyota.please NHTSA look at this problem and if you need a truck to take pics of mine is the one I used to work at a body shop so I know this truck would do the job for NHTSA my truck has 78000 miles on it I will take pics of it for you if you wish.
I took the vehicle to koons Toyota on Saturday, Aug 2nd for an oil change. The dealer contacted me and advised the vehicle had a frame condition that made it too dangerous to drive the vehicle. When I got there the vehicle was on the lift and the frame had extreme rust and a large hole in it and the exact same hole was developing on the opposite side. I contacted Toyota and filed a complaint and received this response from them: [xxx], we apologize for your concern with the frame on your 2005 Tacoma. At this time, your Tacoma is not involved in any recalls or warranty enhancements for the frame. Until a recall or warranty enhancement is announced for your Tacoma, there is nothing that we can do at this time. Your email has been documented at our national headquarters under file #1408052561. If we can be of further assistance, please feel free to contact us. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Within a year of purchase, the rear leaf springs became soft and the truck bottomed out on bumps. I took it to a local dealer (haddads, pittsfield, MA) and they refused to service it claiming nothing was wrong. I later took it to a springfield dealership and received the same answer. I then took it to superior spring in pittsfield. They found both springs were broken and had to be replaced. I called Toyota and they refused to honor the warranty, claiming I had over loaded the truck. I had not ever carried more than a few hundred lbs in the bed of this 1/2 ton truck. I have owned the truck since new and been the sole operator. A few weeks ago the steering became sticky. My mechanic replaced the steering shaft at a cost of $400. He stated that Toyota should recall the vehicle for this because he sees this part fail often due to poor construction. Also, the frame on this truck has significant rust already and does not look like it will outlast the body and drive train. I'm not pleased.
A D V E R T I S E M E N T S
- Messena, NY, USA