This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When applying the brakes while driving the vehicle at any speed the vehicle vibrates. Was made aware that the rear axle was defective and was recalled by Toyota. Toyota is aware of the situation and continues to put these vehicles out in public with no disclosure to the consumer.
The contact owns a 2018 Toyota Tacoma. While driving approximately 30 mph and attempting to stop the vehicle, the brake pedal extended to the floorboard when it was depressed and the stopping distance was extended. In addition, the brake sensor indicator illuminated. The vehicle was towed to autoland Toyota (170 us 22, springfield, NJ 07081), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 1,500.
The 2018 Toyota Tacoma has a pre-collision system that does nothing more than beep loudly at the driver when it "thinks" I need to brake. It is overly sensitive and serves as a dangerous distraction whenever I am in heavy traffic. As an example, on tight city roads with cars parked on both sides it detects the cars on both sides and constantly goes off. It detects guardrails and signage on curves. I was told before I bought it that it can be shut off, but that was not really true. It can only be turned off for the duration of the drive. It resets to on at full sensitivity whenever I restart the truck. It is extremely unsafe, as it distracts me in traffic and draws my attention away from the road and to the dashboard every time it beeps. So, I have to go into the dash menu and shut if off every time I start the car, or I'm forced to fiddle with it on the fly in traffic. It is unconscionable to put something like that in a vehicle and not allow the driver the option to permanently disable it. I complained to Toyota (case#1807122684) and told them that this represents a serious defect/design flaw and that eventually it was going to cause me or someone else to get in an accident, and they didn't care. They maintain that somehow constantly distracting the driver is a safety feature and that the truck is supposed to do this. As more of these features become standard the ntsb has to regulate them and force manufacturers to consider that not all drivers are the same. There are people that are very sensitive to beeps and alarms and these devices are the opposite of helpful in those cases. They are dangerous. Maybe this "feature" helps some drivers, but to me it is an accident waiting to happen. There needs to be a way for the driver to permanently disable these types of features and maintain control of the vehicle
- Brockton, MA, USA
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- San Antonio, TX, USA