This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2009 Venza requires an entire roof seal replacement to stop leaking from all sides of the roof. I was quoted $1k. There should be a recall or some portion of this cost covered by Toyota.
Sun visors have came loose causing the visor to just hang down causing tearing in the covering material and poor visibility. It cannot be put back up in place. The internal mechanism is frozen up or something.
- Rocky Mount, NC, USA
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ABS, ESC, and brake indicator lights randomly display upon driving the vehicle. They display intermittently, sometimes after 1/4 mile of driving, other times after 25 miles of driving. They display on smooth or rough roads, with no apparent cause. While I have not yet had an accident or system fail, it is of concern because I Transport my daughter in this vehicle. On a vehicle that has 50,000 miles on it and other documented cases of this as well, I believe this is a cause for concern. I am not sure of the cause or the solution to this problem as of yet. The vehicle does not have to be in motion when the lights appear either. They appear at stop signs or lights, when driving slowly, or at highway speeds. I am unaware if the systems themselves stop working upon the indicators activation or not. I believe that this warrants more investigation and possibly a safety recall as ABS and ESC are safety features and brakes are (from my civilian perspective) a necessary function for the vehicles safe operation.
On 4/21/2018, I was driving at 75 mph down a mountain freeway in Arizona from 5600 elevation to 2300 ft when my sunroof blew a hole out from the center of the middle lane of glass. The whole pane cracked and began to disintegrate. Thankfully the sunroof and protective cover were closed. At first I thought a rock had somehow caused the break until the tow truck driver pointed out that the edges of the glass were pushing upward indicating the glass blew upwards from the cabin. This is the second time this has happened. The first time was on a city street at 40 mph in Colorado at 6000 ft elevation. Toyota no longer makes the Venza. The glass on the sunroof should be made with a protective coating to keep it from coming apart in a thousand pieces.
The "SRS airbag" warning light comes on for no reason. Sometimes it's while I'm driving, sometimes it's when I'm in park and get out of the car if it's still on. There's no rhyme or reason to it. I've taken it to a Toyota dealer and a Lexus dealer and have had many of my airbag sensors replaced and nothing seems to work for very long. This is a huge problem since I'll be needing to go get my emissions done in the spring. It's also cost me $1000's in repair costs for a "fix" that doesn't work.
My sun visor on the driver side would not stay in place and when I applied a little pressure the visor broke around the hole where it connects to the roof piece. I was driving. Then it would hang in my face and I could not see well. At stop signs I was trying to remove it but the fabric around it prevented that. I was finally able to remove it and currently have no visor on the driver side now.
While trying to brake, my car accelerated and I almost hit the cars infront of me. I was getting off the highway to the rotary and there was cars stopped in front of me and I tried to brake and the car accelerated instead.
While unloading items from the rear of the Venza, the left side lift mechanism of the tail gate which was up in the automatic lift top position broke off and the door fell on my head injuring my skull. Terrible headache afterwards. The automatic function of the lift up or down no longer works. Updated 10/9/15 updated 11/29/2017
The drain hose for the air conditioning condenser may become clogged causing water to accumulate at the bottom of the air conditioning condenser unit housing. The accumulated water may then leak through a seam in the housing onto the air bag control module potentially resulting in a short circuit of the module.
Our 2009 Venza has had 3 speed sensor failures in the last year. Good thing we had an extended warranty, but what happens when that expires in about 10,000 miles? when I asked Toyota this question, they said to call back when another when broke. I'm sure that won't be long. In my opinion, Toyota has sold a product with a defective part and doesn't really care. This was our first Toyota and last Toyota purchase.
I was pulling up to a drive thru window at a fast food restaurant when the vehicle just surged forward I tried to engage the brakes. I hit and damaged two cars in the parking lot before I could bring it to a stop. This was the second time the car had done this but the other time no other cars was involved.
I noticed my Toyota Venza's roof molding strip was loose during a car wash. I put it back; however, one week later the roof molding strip was gone. I went to dealer, and was told my car was no longer under warranty, even the mileage still under 36000 miles. Then I searched on the internet and found that many people had the same problems. I believe Toyota should make a recall for this manufacturing defect before accidents happen.
2009 Toyota Venza. Consumer expresses concern for unintended acceleration issues in Toyota vehicles the consumer stated she is afraid to drive the vehicle because of all the incidents of sudden acceleration. The consumer stated the vehicle has been on the recall list for over three months and nothing has bee done to rectify the problem.
A D V E R T I S E M E N T S
- Raleigh, NC, USA