This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Venza. The contact stated that after starting the vehicle and opening and closing the front driver-€™s side door, the SRS warning light illuminated and remained illuminated. The cause of the failure was not yet determined. The vehicle was previously inspected under NHTSA Campaign Number: 21V257000 (Air Bags) and no failure was found. The contact stated that the vehicle had recently experienced the failure listed in the recall. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 92,000.
The contact owns a 2009 Toyota Venza. The contact received notification of manufacturers recall number: 21tb01 (air bags) however, the part to do the recall repair was unavailable. The contact called autonation Toyota hayward (24773 mission blvd, hayward, ca 94544) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
After several months of having the SRS light come on, it's now on all the time while driving. When I took it to the dealer, they replaced several sensors but the light came back and stayed on. I'm very frustrated that this cannot be resolved and its becoming a very expensive solution.
- Huntingtown, MD, USA
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Concerns about the air bags not deploying on his 2009 Toyota Venza when his wife was hit in the right front of the car on 7/16/15. The consumer stated his wife was thrown against the left front door, causing injury to her back which required surgery.
Our vehicle was struck at high speed by a person who ran a stop sign on a residential street. There was significant damage to almost every corner and side of the car. The car has been totaled. The driver was injured with pain and contusion in the neck, head, side, and elbows. No airbags were deployed. We have now learned that there was a recent recall for this specific matter. We never received any notice, in fact- we have since been to the dealer and no mention of the recall. The driver could have easily died in this accident....updated 10/28/14
The contact owns a 2009 Toyota Venza. The contact stated that while driving approximately 25 mph, the vehicle independently veered off the roadway. The contact crashed into a tree and the vehicle went airborne. The driver was killed and the front passenger sustained severe injuries. None of the eight air bags in the vehicle deployed. In addition, the front passenger's seat belt buckle would not release open. A police report was filed of the incident. The vehicle was destroyed and towed to a salvage facility. The manufacturer was not notified of the problem. The approximate failure mileage was 85,000....updated 07-10-13 the consumer stated her husband was driving the vehicle, at the time of the accident. Their daughter was injured and her husband was killed, when the vehicle flipped over and crushed him.
Toyota Venza's airbag wasn't deployed while an accident occurred with heavy damaged in the front of the vehicle. Also, driver seat belt wasn't function it right. It didn't pull the driver tight enough. Chest hit into the steering wheel with serious injury. Two safety device in this car fail to protect the driver.
The contact owns a 2009 Toyota Venza. He stated that while he was driving in reverse with his foot on the brake pedal, the vehicle unexpectedly accelerated and hit a tree. The engine was still on; however, he turned the vehicle off and pushed it into the garage for fear that the failure would reoccur. The contact sustained a large laceration to his head. He was required to get staples for his head injury. The airbags did not deploy. The dealer did not offer any assistance; yet, they advised the contact to notify the manufacturer. The manufacturer stated that they would advise him of the diagnosis after they retrieve the vehicle and inspect it. The failure and current mileages were 230. Update 12/14/09 updated 12/16/09
A D V E R T I S E M E N T S
- Athol, MA, USA