This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Toyota Venza. The contact stated while driving 50-60 MPH, she became aware of a burning odor coming from the driver-€™s and passenger-€™s heated seats. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 159,638
The contact owns a 2010 Toyota Venza. When the heating system on the front driver seat was activated, the contact noticed a burning odor. The contact took the vehicle to the dealer where it was diagnosed that the heating element had a short, which caused the heating system to fail. The seat heater assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 94,014.
- Ann Arbor, MI, USA
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- Oxford, MS, USA