This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The windshield has cracked 2 times since I bought the car -€" 1 crack per year. This is an expensive repair. In no other vehicle have I experienced windshield cracks so frequently. Is this windshield thinner than industry norms? Two times an object has hit the windshield while I was driving. Initially each impact only caused a chip on the windshield. Then a 12 inch crack appeared: a) the first crack appeared during the chip repair; b) the second incident's crack appeared 30 minutes after the windshield was chipped. The latest crack is available for inspection. The cracks caused no safety issues.
Windshield cracked with no reason. Did not drive on highway but a over 10-inch crack appeared nowhere on the driver side. It was the second time our windshield cracked. This is definitely an issue with defective glasses.
windshield cracking when i hit a "hard Shell" BUG on the interstate...Not a rock, nor a stone, but a bug!...Nobody around the vehicle in the middle of nowhere...;in broad daylight...going to cost me a high deductable because it cracked right in the line of vision for the driver...total replacement required...Toyota wont stand behind their product...this windshield is way too soft...!!!
A crack in the windshield appeared at approximately 13,000 on June 20, 2022. It appeared after a short local trip-seemingly out of no where. Initially the crack was about six inches long, ending at the bottom of the window pane. Minutes later, the crack continued an additional foot. The crack has continuted to grow and on 10/14/22 is in excess of 2 feet long, with approximately 19,000 miles. The windshield had been out of stock since July, 2022 when I initiated an insurance claim. It is now scheduled to be replaced on 10/24/22.
Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired.
I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.
The windshield inexplicably cracked. The outside temp was 78 degrees, it was sunny and I was driving with no traffic or other cars at all on the road. There is no sign of a rock strike or any object impact to the windshield.
Windshield cracked extremely easily, small pebble cracked more than half my windshield. People also reporting theirs cracking from just sitting. (have never seen this happen in other cars I-€™ve owned) many other people owning 2021 Venza are having same issue. Already called Toyota Corperate to inform them of issue.
I purchased my car on Dec. 21, 2021 and on March 12, 2022, a small pebble hit the driver side windshield on the lower side and created a small ding. By the next day, the windshield had a 30 inch crack across the drivers side in an arch toward the top center. It took until April 19, 2022 before the replacement windshield could be installed due to back order. My drivers visibility was terrible with sun glare on this crack. I had to pay my deductible to have it replaced. On May 16, 2022, as I was driving down the highway another small rock apparently hit the passengers side lower part of the windshield, but this time it shattered the glass so hard that a hole was formed and shards of glass shot out all over my dash. The crack went two ways up toward the top center in another arch. This scared me so bad I was shaking. Now my car is not safe to drive and I don't know how long it will take to have this OEM windshield replaced yet again. There is something wrong and now I am seeing that there are many more people with this same problem. There is also a class action lawsuit against Toyota for knowing the windshields are bad and refusing to do anything about it.
My new 2021 Toyota Venza front windshield spontaneously develops small cracks and micro-fractures. I noticed the first crack on the driver's side within about 6 months after purchasing the Venza. Since then, I the windshield has developed hundreds of tiny fractures which are especially noticeable when the sun shines through the windshield, just after sunrise or just before sunset. When the sun hits the cracks in the windshield, they all light up at once and the bright lights impede visibility. The windshield was inspected by the Toyota service department on two separate occasions. It was explained that the windshield is not covered by the usual car warranty or extended warranty. It was suggested by the service technician and service manager that the cracks were possibly due to gravel or sand hitting the windshield, which is considered normal wear and tear by Toyota. I explained that I have less than 18,000 miles on my car, I drive on only paved roads, and have never been pelted by gravel or sand. My car is also kept in a garage when not in use.
Defective Component: Front Windshield. Available for Inspection: Yes The passenger side windshield has a tiny crack 25 and 1/2 inches from base of windshield that extends upward 7 and 1/4 inches and arcs toward the drivers' side 4 and 1/2 inches. The car was secured in our garage from 1/4/22---4/19/22. It was not driven until 4/21/22. Shortly after the first drive the defect was noticed. Concerned that entire window could crack and lead to an accident or further repair costs. Have appt. with dealer, but my research has indicated the dealer does not cover under warranty and Toyota will not issue recall even though many others have experienced the same issue. Inspected by other agencies or organizations: No Warnings, messages, or symptoms:
Large (16-€) crack suddenly appeared in the windshield overnight. The previous day was spent driving around town at low speeds (<40mph) and light traffic. The crack extends from the drivers side lower corner in a diagonal line toward the middle of the windshield. Over the last few days the crack is slowly becoming larger. Vehicle has not yet been inspected by Toyota for this issue.
ON Monday 4/18/2022, I was driving to work and heard a pop. Nothing hit my windshield and within about 5 seconds I seen a crack start to run across my windshield.
A large crack appeared on my windshield while I was driving in the city. I didn-€™t hear a rock hit it and have no idea what caused it. I have seen many complaints online about the exact same thing happening with this same vehicle. Took it to local Toyota dealer and they said it was hit by a rock or it was caused by cold temperature or a ding that I didn-€™t get repaired-€¦everything except that it might be defective. Obviously a damaged windshield is a safety hazard for several reasons: visibility, supporting the structure around it, safety features not working correctly.
A D V E R T I S E M E N T S
- Sturgis, SD, USA