As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.

- Newport Beach, CA, USA

It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it-€™s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver-€™s side window. My driver-€™s side air bags NEVER deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It-€™s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn-€™t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver-€™s side air bag deployed I wouldn-€™t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.

- Spring, TX, USA

My wife was in involved in a crash where a person ran a red light and she broadsided a truck which flipped over. The front end of our 2021 Toyota Venza was destroyed see photo which I uploaded. The airbags in our car did not deploy at all.

- Dawson, GA, USA

Involved in an one-car automobile accident (attempted to avoid hitting deer and hit a cement barrier). Vehicle was subsequently classified as totaled. AIR BAGS never deployed.

- Pomona, NY, USA