ANNOUNCEMENT: The Car Book 2018 is now online!

Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

J.D. Power Vehicle Dependability Study says engine and transmission problems increased.

Posted in News

J.D. Power Study: Vehicle Problems on the Rise
J.D. Power Vehicle Dependability Study says engine and transmission problems increased.

— The annual J.D. Power U.S. Vehicle Dependability Study has been released for 2014 based on responses from more than 41,000 original owners of 2011 model year vehicles.

Overall dependability is determined by the number of problems experienced per 100 vehicles. The big winners are General Motors, which received eight awards, Toyota that had seven, followed by Honda which had six segment awards.

The study shows a 6 percent increase in problems from 2013, the first time since 1998 the average number of problems has increased.

J.D. Power says the increase in complaints is due to engine and transmission problems reported by owners, especially among owners of 4-cylinder engines.

"Until this year, we have seen a continual improvement in vehicle dependability," said David Sargent, vice president of global automotive at J.D. Power. "However, some of the changes that automakers implemented for the 2011 model year have led to a noticeable increase in problems reported."

Overall, Lexus ranks highest in vehicle dependability for a third consecutive year. Second-ranked Mercedes-Benz was followed by Cadillac, Acura and Buick. Here's how it breaks down:

Top Rated Compact Cars

Top Rated Compact Multi-Purpose Vehicles

Top Rated Compact Premium Cars

Top Rated Compact Sporty Cars

Top Rated Large Cars

Top Rated Large Premium Cars

Top Rated Midsize Cars

Top Rated Midsize Premium Cars

Top Rated Midsize Sporty Cars

Top Rated Sub-Compact Cars

Top Rated Compact CUVs (Crossover Utility Vehicles)

Top Rated Compact Premium CUVs

Top Rated Large CUVs

Top Rated Large Premium CUVs

Top Rated Midsize CUVs

Top Rated Midsize Premium CUVs

Top Rated Sub-Compact CUVs

Top Rated Large Heavy Duty Pickups

Top Rated Large Light Duty Pickups

Top Rated Midsize Pickups

Top Rated Minivans

To read last years J.D. Power study, click here.


Become a Fan & Spread the Word