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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Chrysler Town & Country suspension problems

suspension problem

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1998 Chrysler Town & Country Owner Comments

problem #6

Feb 082006

Town & Country 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Strut tower corrosion on driver's side appears to be severe enough to break through and cause handling problems. My fear is that it may break through at highway speeds. It appears there are many incidents like this and that may be Chrysler is aware of the problem.

- Schaumburg, IL, USA

problem #5

Aug 222005

Town & Country

  • Automatic transmission
  • miles
I took my van to a mechanic because I am having problems with the steering. Every time I hit a bump in the road, the van swerves (jumps) and is difficult to control. The mechanic showed me the strut tower on the driver side, it is so corroded and severe that the metal is perforated and starting to tear almost all the way through. The passenger side is starting to rust. He said if the tower gives way, I would loose total control of the van. If it was not hidden, I would have noticed it long before it got this bad. He said if the design had been done proper and the electro coating done correctly, this defect should not occur before 10 years. I contacted my uncle who found this is not an uncommon problem. Information on the Chrysler website issuing tsb number 23-044-02 acknowledging this problem for vans built from 1996 to 2000. He also found 14 pages of people with the same problem and the problems they had in finding the replacement parts and the expense they had to endure to have a safe vehicle. I can provide digital photos to you if they are needed. From all the replies that I printed, it seems Chrysler is unwilling to face up to their responsibility of putting peoples lives in jeopardy because people do not know what is happening to their vehicles. I am hoping your office looks into this matter so Chrysler can take responsibility for this defect and no one puts his or her family in jeopardy as I unknowingly have. This defect is going to cost me money I really do not have, but my children's safety is more important than paying some bills right now.

- Racine, WI, USA

problem #4

Mar 282000

(reported on)

Town & Country

  • miles
At highway speeds steering wheel vibrates uncontrollably. Dealer has attempted to repair the vehicle.

- Greenville, SC, USA

problem #3

Nov 011999

(reported on)

Town & Country

  • miles

A D V E R T I S E M E N T S

Faulty suspension system is causing the front end of the vehicle to wobble while driving, repairs did not remedy problems. Nlm

- Novi, MI, USA

problem #2

Jun 111998

Town & Country

  • miles
While drving about 30mph, vehicle would vibrate for no reasonsteering wheel would shimmy & shake. Took to dealer & informed consumer that tires needed changing. Manufacturer of tires (Michelin) it was due to design of vehicle.

- Bloomington, IL, USA

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problem #1

May 151998

Town & Country

  • Automatic transmission
  • miles
Van aways pulls to the right when driving. Dealer and manufacturer said no problem found in van.

- Pana, IL, USA

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