Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country accessories - exterior problems

accessories - exterior problem

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2002 Chrysler Town & Country Owner Comments

problem #3

Jul 192007

Town & Country 6-cyl

  • Automatic transmission
  • 53,000 miles


While the vehicle is in motion, the rear hatch opens. The car is equipped with a power liftgate. This occurred twice during one trip today. Once with the door closed via the power mechanism, and again after closing the door manually. It had previously occurred once before, about 2 years previous.

- Phoenix, AZ, USA

problem #2

Jan 012006

Town & Country 6-cyl

  • Automatic transmission
  • 58,500 miles
Rear hatch latch, subject of a previous safety recall is failing. When the open button is pushed, the latch opens part way and remains like that. Dealer wants hundreds of dollars to repair it. I have not authorized that repair since I believe as a previously defective and recalled part, it should be repaired at no cost to me.

- Vista, CA, USA

problem #1

Sep 302003

Town & Country 6-cyl

  • miles
The automatic rear liftgate fails to open with key phob. The door locking mechanism must be played with by inserting the key in order to get the locks to function. This occurs mostly when temperature is below 45 degrees. The dealership stated that the rear latch needs to be replaced. The consumer was informed that Chrysler had replaced numerous rear latches.

- Bismarck, ND, USA

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