Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,829 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country brakes problems

brakes problem

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2002 Chrysler Town & Country Owner Comments

problem #3

Nov 122003

Town & Country

  • 11,129 miles


Consumer complained about braking problems. It was discovered that the pads and rotors were warped. Dealership had the vehicle for several days, and did not repair it. Consume R stated that the warning lights never came on, and when it was discovered, all the brakes were worn out. Yet, there was no warning that the brakes needed servicing.

- Detroit, MI, USA

problem #2

Aug 202003

Town & Country 6-cyl

  • Automatic transmission
  • 33,359 miles
Vehicle in service 11/02. At 12,000 miles one rotor replaced under warranty due to brake pulsation. At 15,000 miles brakes squealed when applied at slow speeds (good pads). Light brake pulsation started at 24,000 miles. Rotors turned at 33,350 miles due to heavy brake pulsation in steering wheel. At 35,787 was told both front rotors needed to be replaced as they were warped. Have owned two previous disk brake Chrysler products and had poor performance in reference to pulsating brakes that I have not had from GM or Ford products. Friends that have chrylser vehicles have same brake pulsation problem. Contacted Chrysler customer service and asked to speak to a supervisor and was denied. Chrysler complaint # 11578986. Would not assist at all in resolving issue with brakes.

- Oxford, MD, USA

problem #1

Jun 102003

Town & Country 6-cyl

  • Automatic transmission
  • miles
2002 Chrysler T&C LX minivan need new rotors after only 15,000 miles! rotors are warped. Chrysler say not covered under thier highly advertised 7 year warranty. Noise started around 10,000 mile & has gotten worse. Brakes were squeaky since we got the van in Dec of 2001.our 1999 T&C minivan never needed brakes pads or rotors. My 1992 Honda civic with 200,000 miles has never need new rotors.

- Shorewood, WI, USA

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