Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
99,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country engine problems

engine problem

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2002 Chrysler Town & Country Owner Comments

problem #3

Apr 302015

Town & Country

  • 127,000 miles


The Town and country van that we own continues to have multiple issues with intermittent stalling and various speeds. The van usually has problems most after refilling with gasoline. This problem has been happening for a few months and continues despite efforts to remedy the problem. I feel this is a safety issue that needs to be addressed by Chrysler and the NHTSA to avoid a major casualty incident since these vans are having documented problems at all speeds including highway driving at 70 plus mph. We are not sure if the problem exists due to electrical issues, fuel pump issues or evap system issues due to the fact that no reportable codes are being thrown when the vehicle has this problem.

- San Diego, CA, USA

problem #2

Jul 122014

Town & Country 6-cyl

  • miles
When slowly pulling into a parking space (my foot was on the brake) with approximately two to one foot to complete this action, there was a tremendous surge of energy that drove the car forward into a building leaving a hole in the brick wall and broken windows. The air bags were released, but the bag on the driver's side got stuck in the steering wheel. Usaa is my insurance company, and they trashed the car because the replacement of the bags was too expensive.....(?) fortunately, this didn't happen on the highway.

- Minnetonka, MN, USA

problem #1

Jul 022012

Town & Country 6-cyl

  • 170,000 miles
My 2002 Town and country had to have a new transmission in 11/12. In June of this year, my speedometer quit working causing the transmission to shift hard. I took it to the transmission guy who replaced the speed sensor. It worked fine for a couple of weeks. Then my battery light came on suddenly. I had my battery checked and they said it was fine. They said I might need a new alternator. So I had a new alternator put in. The car did ok for about a couple of weeks, then the speedometer started jumping erratically. I took back to my transmission guy who said the speed sensor was fine. He thinks it may be due to a loose wire or a possibly damaged wire or corrosion. So far, no answers and my car is still undrivable. It jumps when I am stopped. It acts like its already in second gear or something. I am afraid to try to drive it as it is dangerous. Help! I can not afford to put more money into this. It cost too much to start with. 3.8L V6 limited. I am a single mom with a child who has heart defects. I need reliable transportation!

- Lavalette, WV, USA

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