Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country lights problems

lights problem

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2002 Chrysler Town & Country Owner Comments

problem #1

Mar 262007

Town & Country

  • miles

A D V E R T I S E M E N T S

I am wanting to file a complaint on headlight lens quality/safety. The lens I am referring to are the composite "lexan"lenses used on most vehicles today. After just a few very short years the coating peels and the plastic breaks down causing poor light transfer and very unsafe driving conditions."Chrysler"has denied any assistance to replace the lenses on my 2002 vehicle with 62,000 miles stating that it is way beyond any warranty period. I consider this beside the point. We're talking about the safety of millions who rely on safe lighting to operate their vehicles safely. The extreme costs of the lens assemblies makes simply replacing them an unacceptable option. Mine are not yet hazed over on my 2002 but the coating is peeling due to uv breakdown, my 1994 is yellowed and hazed and definitely suffers from poor light transmission. I know for a fact that most other manufacturers also have this problem(I am an auto technician)why does the consumer have to always bear the expense of something that is such a safety concern just because the manufacture does not care or wants to sell cheaper grade parts to increase profit. I never had this problem with old glass sealed beams on my older cars and they were just a few dollars compared to hundreds for composites. I feel the govt. Needs to review this condition and make the manufacturers stand behind such an important safety issue.I have literally had hundred of customers complain of this problem over the last 15 years or so. But now it hits homes and it affects me and my family so I figured it was time to make waves, especially after being told by the dist rep they wouldn't help at all.I know the imports also suffer from this hazing problem but I also know they are willing to assist as goodwill repairs, etc. I really feel there should be a recall investigation done concerning this as a safety issue, all personal dissatisfaction aside. That includes all makes/models. Thank you for your time.

- Evansville, IN, USA

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