Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,223 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country steering problems

steering problem

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2002 Chrysler Town & Country Owner Comments

problem #1

Jul 022007

Town & Country

  • 13,223 miles


The contact owns a 2002 Chrysler Town and country. While driving at speeds of 60-65 mph on a slightly wet road surface, the vehicle began pulling to the extreme right without driver intent. The contact attempted to straighten the steering wheel but the failure persisted. The contact was unable to maintain control of the vehicle and proceeded to crash into a nearby guardrail. The fire department and police were called to the scene. There were no injuries. The vehicle was completely destroyed and towed to the contacts residence. The failure was caused by the tie rod. The VIN was provided; however, it was not accepted at the time of the complaint. The failure mileage was 13,223.

- Falmouth, ME, USA

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