Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,770 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country windows / windshield problems

windows / windshield problem

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2002 Chrysler Town & Country Owner Comments

problem #5

Sep 282012

Town & Country 6-cyl

  • 63,000 miles

A D V E R T I S E M E N T S

While traveling North bound on M-24, (telegraph rd.), my left rear quarter panel window exploded. The temp. At the time was aprox. 65 deg.S road condition was smooth. The window was open at the time of the explosion. After checking the internet concerning this problem, it did not take long to find hundreds of people who experienced the exact same thing. All of these incidents involved all years from 2001 to 2012. Why hasn't anything been done about this problem?

- Taylor, MI, USA

problem #4

Jun 232004

Town & Country 6-cyl

  • Automatic transmission
  • 44,000 miles
While driving at 60 mph the passenger side rear vent window separated from the vehicle, breaking off from the front bolts and the motor arm. The window was not vented at the time of the separation. The full window landed on another vehicle's windshield, shattered, and impacted a third vehicle. The local dealer would not intervene as the van had 44,000 miles on it, over the 36,000 mile warranty. The police were called but a report was not filed as there were no injuries. Costs for repair included $640 to my vehicle, $1800 to the second vehicle, and unknown to the third.

- Ithaca, NY, USA

problem #3

Sep 042004

Town & Country

  • Automatic transmission
  • 32,750 miles
While driving left rear quarter panel window exploded out of the frame without incident. There were 5 passengers in the vehicle at the time of incident.

- Oakley, CA, USA

problem #2

Apr 032004

Town & Country 6-cyl

  • miles
While driving our back window just exploded. It's a 2002 Chrysler Town and country ex touring edition. We immediately stopped the vehicle and there was no evidence of anything hitting the window and the window was bowed out. We did file a police report with the columbus police department.we called ricart Chrysler, where we purchased the vehicle, and was told the warranty only covers 12 months and was told it was probably heat build up (it was 57 degrees that day) or a stress fracture. Which I would assume to be a defect as we did nothing to cause the window to explode.

- Columbus, OH, USA

problem #1

Feb 072003

(reported on)

Town & Country

  • Automatic transmission
  • 49,100 miles
The rear hatch door window shattered into pieces, cause unknown. This has occurred once before and happened again within a two week repair.

- Miami, FL, USA

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