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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
12 / 2
Average Mileage:
53,388 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chrysler Town & Country seat belts / air bags problems

seat belts / air bags problem

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2003 Chrysler Town & Country Owner Comments

problem #16

Jan 252016

Town & Country 6-cyl

  • 120,000 miles

A D V E R T I S E M E N T S

Hello my name is [xxx] I am a survivor of a car crash I was on the way from picking my son up from school driving a man in front of me was drunk driving and as a mother I swerved to protect my son from getting hit which I didn't know was I actually didn't save him he suffered from multiple brain injuries and fractured bones in his face broken ribs he later died from the airbags not deploying in my 2003 Chrysler Town and country LX his seatbelt didn't protect him and he was thrown out of the van. I have been trying and trying to get Chrysler attention don't know why airbags didn't deploy. My son's name is [xxx] born August 18 2008 died on my birthday January 29th 2016 I just want justice for my son. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tar Heel, NC, USA

problem #15

Jan 252016

Town & Country

  • miles
The airbag did not inflat while the vehicle ran off the highway and into a ditch and over turned onto the passenger side, then came back upright on it's tires. The passenger was seriously injured, he later died as a result of his injuries sustained in the accident ## VIN passed ## Chrysler, Town & Country LX, 2003 ##

- Lumberton, NC, USA

problem #14

Mar 142016

Town & Country

  • 118,000 miles
The contact owns a 2003 Chrysler Town and country. While driving at various speeds, the air bag warning indicator illuminated. The contact stated that the failure was sporadic. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure milage was approximately 118,000.

- Laredo, TX, USA

problem #13

Mar 212014

Town & Country 6-cyl

  • 86,000 miles

A D V E R T I S E M E N T S

While stopped in the driveway, (engine on, foot on brake) while a passenger exited the vehicle, the driver's airbag deployed when the passenger closed the vehicle door. Subsequent investigation by Chrysler Corp factory representatives and lawyers disclosed no accident or other triggering event. Chrysler claims no responsibility for the mechanical failure of the part. The vehicle will cost more to repair than it is worth. Insurance is of no assistance as this is a mechanical failure/manufacturer's defect and is not a covered loss in their view.

- Rockton, IL, USA

problem #12

May 082012

Town & Country

  • 123,000 miles
The contact owns a 2003 Chrysler town country. The contact was exiting a parking lot and crashed into another vehicle. The air bags did not deploy. There were no injuries. The vehicle was taken to the dealer for diagnosis where the dealer stated that the air bag sensor was not activated. The contact stated that the air bag senor was never turned off. The manufacturer was not contacted. The failure mileage was 123,000 and the current mileage was 123,510.

- Visalia , CA, USA

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problem #11

Oct 102011

Town & Country

  • 80,200 miles
The contact owns a 2003 Chrysler Town and country. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to a local mechanic who performed a diagnostic but was unable to generate a failure code. The manufacturer denied assistance with the repair. The vehicle was not repaired. The failure and the current mileage was 80,200.

- Brockton , MA, USA

problem #10

Mar 072011

Town & Country 6-cyl

  • miles

A D V E R T I S E M E N T S

Air bag light stays on.

- Newburgh, NY, USA

problem #9

Aug 012010

Town & Country

  • miles
After ignition air bag light comes on. Will go off intermittently, but for the most part it is on all the time! 2003 T & C LX with a 3.8 engine.

- Maquoekta, IA, USA

problem #8

Jan 152010

Town & Country

  • 91,800 miles
Air bag light stays on after starting van.

- Eau Claire, WI, USA

problem #7

Jul 102008

Town & Country

  • 91,000 miles
On July 10, 2008 we noticed that our airbag light would come on when we took a corner, but it would go off as we drove straight. It kept doing this for about three weeks and then the air bag light stayed on continually and the horn stopped working. We had it checked out and was tolded it was the air bag clock spring. We talked to the Chrysler dealership and was told that this year was not under the recall for the airbag clock spring.

- Worcester, MA, USA

problem #6

Jun 172008

Town & Country

  • miles

A D V E R T I S E M E N T S

My 2003 Chrysler Town & Country van was sitting in my driveway and in park I was getting ready to back up and the airbags deployed all of them. I was in the van myself. I have first degree burns on my chin and chest area and bruises on my chest and a burn ion my right arm.

- Rising Sun, IN, USA

problem #5

May 312007

Town & Country 6-cyl

  • Automatic transmission
  • miles
Air bag light illuminated. Already recalled on previous Chrysler minivans, but not the 2003 Town and country. Dealer will be happy to remedy the problem (for $90).

- Springboro, OH, USA

problem #4

Jan 212007

Town & Country 6-cyl

  • 58,914 miles
The contact owns a 2003 Chrysler Town & Country mini van. While driving 35 mph the contact lost steering power and control of the vehicle after driving on an icy patch on the highway. The contact tried to turn right into the direction of the skid but the steering wheel locked and it would not move. Due to the steering locking the vehicle spun to the rear end and hit an embankment. The vehicle crashed into a ditch and rolled over 3 times and returned to the upright position. The front driver's side tire blew out and the airbags didn't deploy. The seat belts did not secure the contact and the passenger. The contact and passenger were transported by ambulance to the nearest hospital due to their injuries. There was a previous recall on the vehicle campaign# 04V386000 with steering, hydraulic power assist; hose, & piping connections. The contact stated that after the recall the failure occurred and the recall was honored. The contact called the dealer on several occasions for steering related problems. The failure mileage was 58,914.

- Norfolk, VA, USA

problem #3

Dec 242006

Town & Country 6-cyl

  • Automatic transmission
  • 47,300 miles
Possible defect 2003 Chrysler T & C limited - air bag failure - offset left front crash at approx. 25 mph - all air bags failed to deploy - force was strong enough to break left front axel and upper control arm. Dealer notified of problem.

- Richmond, VA, USA

problem #2

Oct 142004

Town & Country 6-cyl

  • Automatic transmission
  • miles
While driving, the SRS light appeared on the dashboard and remained on. The consumer drove to the dealer for an inspection. The mechanic informed the consumer that a sensor needed to be replaced. Please fill in additional information.

- Westwood, MA, USA

problem #1

Sep 232003

Town & Country 6-cyl

  • Automatic transmission
  • 38,000 miles
Spontaneous deployment of airbags without warning while driving at 55mph on a clear highway. No braking, turning or sudden movements of the vehicle were involved and I did not hit anything. This occurred Sep 23, 2003. Vehicle-2003 Chrysler town&country van. No previous accidents with this car and it was serviced regularly. I received minor injuries but did require medical attention. No one else was in the car. It was less than 1 year old. Chrysler immediately sent this to their legal dept, stalled the investigation, refused to give me any explanation or any guarantee it would not occur again if I accepted the vehicle back. They made me a ridiculous offer and have refused to repair the car without a release of liability statement from me. They are threatening to"close the file".

- Mcmurray, PA, USA

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