This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. The contact received notification for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The dealer was contacted several times but was unable to provide a time frame for when the part would become available. The manufacturer was not made aware of the delay. In addition, the contact mentioned that the key failed to released from the ignition switch intermittently. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
The contact owns a 2008 Chrysler Town and country. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. While driving at 40 mph, the accelerator pedal was depressed but the vehicle failed to accelerate as it increased in rpms. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 29,000.
- Victorville, CA, USA
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The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Slowing down when approaching toll booth at night in main lane when van dies and will not start. Everything went dead (including hazard lights). Lucky we didn't get hit! toll road authority truck pushed me to shoulder. After an about an hour, the van started.
I received a recall notice 3 months ago. The dealer said they would order parts and call me when they come in. I have been waiting now for three months. I have contacted them to check on the parts and they continue to say it is still on order. If this was a safety issue as the recall explains you think someone would want this fixed sooner. No one seems in a rush to get it done.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The dealer stated that the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system) but the part was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
When shutting off engine today, 08/26/15, switch would not go to the "off" position but stayed in accessory position causing the battery to drain. We have been on the recall list for over a year and dealer tells us he is unable to get parts. We have called our local dealer, don nester Chrysler in houghton lake mi numerous times about our concern over this recall. I called them again this morning and was told again that they are unable to get the parts through Chrysler so I called Chrysler customer service and talked to damon. He then called three different dealers in my 48653 area looking for parts. When he was unable to locate them he told me I would just "have to wait". I explained that I needed the parts shipped over night to my dealer and was told that was impossible. I then asked for a loaner and was told that was not a option. I then asked to talk to a supervisor and he refused to connect me to anyone else. His only suggestion was to call every dealer in the state of Michigan to get on there list! I now have a 7 year old van that is not operable, and that parts are not available for!
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system) and stated that the part needed was not available to schedule the recall repair appointment within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2008 Chrysler Town and country. The contact stated while attempting to start the vehicle, the vehicle failed to start. After several attempts, the vehicle was able to start. The contact also stated that while driving approximately 30 mph, the vehicle shut off. The failure recurred multiple times intermittently. The contact received notification of NHTSA campaign id number: 14V373000 (air bags, electrical system) however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
The contact owns a 2008 Chrysler Town and country. While driving 25 mph, the vehicle hesitated to accelerate. The contact received notification of NHTSA campaign number: 14V373000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 121,192.
This is a reoccurring issue, while driving the car, the lights on dashboard all go on and the car just stops. We have called regarding the recall parts but continue hearing that they have to parts in stock. I called another time and I was told to bring the car in for the recall parts, then told that the part was not covered it was a senor that was replaced, I was charged and sent on my way saying that my recalled part was not bad and did not need to be changed out. However the issue still continued at time I need my car so that I can work, but I am concerned that it is not safe to drive. I called the dealership again today and was told by one person that they have some recall parts in stock then my call was sent to a voicemail. I followed up an hour later and was told that the recall parts are for other people on the list and that they would add me to the list ( I have already been on for quite some time). Then I expressed concern regarding the sensor I did have to fix and paid for seemed to be going bad as well and was told that they had no opening until 8/31/15. I am concerned for my safety and the safety for my family, but what am I to do, I am at the mercy of the recalled parts and the dealership and I don't know what I need to do next. Please help
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
Starting in Dec. 2014 my vehicle would not start, it just clicked and clicked but would not start. The dealer said the wire harness needed replaced but they only spliced the cable and replaced the battery terminals which did not fix the problem and later both cables spliced melted. The starter had to be replaced but still had the starting problem, start sometimes or would click, click, click however many times until it started. It has been into the dealer 4 times and still going back again after replacing the ignition switch and finally putting in a new harness August 17, 2015, had it back one day and 35 clicks later it started; will be taking back to the dealer next week to continue searching for why it keeps doing this. I fear that it will just turn off and stop in the street again as it did Aug. 5, 2015, that was so scary! I have seen forums online that has person after person complaining of the same problem. That is why I decided to write a compliant here. Before all of this at the dealer it would not start so put in a new battery but it did not fix the problem. Intermittent problems make it so hard to know when it will happen or not.
The contact owns a 2008 Chrysler Town and country. When the brakes were depressed, the vehicle stalled without warning intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 137,130.
A D V E R T I S E M E N T S
- Muncie, IN, USA