This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Van kept stalling while driving down the road, on the highway, and while turning, it also stalled out on me 5 times in the parking lot while picking up my sick grandson from school, took to Chrysler dealership to have it checked, needed 2 O2 sensors replaced, still kept stalling, told me it needs the PCM replaced, wrote to molar about the issue, got blown off. I am not the only person with this problem, on one website there is 49+ other people complaining about the same issue, van is still at dealership waiting for the part and cannot guarantee me that will fix the problem.
Vehicle stalls at different times and under different conditions. Dealer could not troubleshoot or repair the issue. Van will stall driving at low speed (20-30mph) and occasionally at higher speeds (40-50mph). Vehicle completely shuts off and has no power. Extremely dangerous to drive.
Takata recall: Vehicle was driving down a public road when there was a very loud exploding sound.the passenger side airbag then blew out into the cab of the vehicle followed immediately by flames.
Random, unexpected shut down of vehicle and stall, 3 times now since purchasing a year ago.all three times from a stopped position and then acceleration - stall/shut down.had the win recall done earlier this year. Without warning, usually from a stop position and into accelerating, the vehicle will shut down. No power steering, no brakes major accident waiting to happen. My wifes vehicle transporing our children and the children she babysits. I see thousands of complaints identifying the same problem, local dealerships unable to identify and Chrysler not investigating " the "well, it could be this" scenario is costing a lot of money that I don't have for a problem that isn't getting fixed. Insurance will not cover a vehicle in the event of an accident occurs, if known to be driving a vehicle known to fail., what then" I want my wife and children safe.
- Sharpsville, PA, USA
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Dash lights on instrument panel/cluster are not working. Can not see how fast I am going unless I hold a light to the panel. Took it to the dealer for diagnosis. Instructed that the instrument panel needed replaced. Part at the dealership is $500 plus 3 hours of labor. Vehicle can be in motion and stationary and I still have no dash lights.
Several ignition problems and engine shutoff while driving. Often key is turned and vehicle does not start no accessory nothing. And twice while driving engine quit both times on city street. The date given below will be the latest of these incidents.
This vehicle has given problems with the electrical since I got in brand new in winter 2009. When driven for more then a couple hours, all the electrical will flash off for a few seconds, to include my power steering headlights, dash lamps, etc. I had the recall done which replaced the ignition switch which supposedly was the problem. Now that this recall has been done, my key gets stuck in my ignition, the tire pressure system randomly turns off, and to top it off the electrical still flashes on and off after driving for more then an hour or two. The dealership has stated they don't know what causes this as it never happens when they test drive it. Another problem that I've had since day one, is with the transmission. When you slow down to make a turn and press the gas to speed back up with the wheel still turned the transmission will jerk into gear. This also has been looked at multiple times and the dealership did not know what was causing it.
Have had three separate incidents that lead me to believe th tipm is faulty. I've had two incidents where the vehicle engine shuts off while driving. Each time I put the trans in N, turned the ignition, and continued driving. One incident, while driving on the expressway, where the tpm system light came on, then an error message stating "check tpm system" came on, followed by the psi readings for each tire changed from 38 to -- one by one... then just as quick, everything went back to normal. Yesterday had an incident where, after driving around all day, I shut the car off then almost immediately tried to start it only to have the classic "click, click, click". after a couple attempts of turning ignition back and forth, I got a jump and then the engine started without issue. After the jump I shut the car off and it started right up.
Received the safety recall notice R03/NHTSA 14V-373 in May 2015. Called my local dealer, ladd hanford in lebanon, pa with the notice in June 2015. I have heard nothing from the dealer. I called in September 2015 and I was told it would take some time to get the parts in order to perform the recall service. It is now going on 1 year from the time that I've called. In the meantime, I have received 2 more notices from them about the recall and required service. Should it take a dealer over 1 year in order to obtain parts and perform service on a recall service bulletin?
Safety recall L25. I have contacted driver's village Chrysler dealer on 3 occasions (January 9, 23, and February 19) to inquire about replacing the win module and 2 fobiks and have been told on each occasion that the manufacturer has not sent enough replacement parts in order to fix my vehicle. The recall states to contact you if "the dealer fails to remedy this defect within a reasonable time." It has been 6 weeks and I am concerned about my family's safety.
The dealership arigo West palm beach is failing to comply with win (wireless ignition node) module recall - Chrysler Town & Country mini van. My first attempt was 18june2015. They are dismissive saying that they don't know how to get the parts despite of multiple phone calls and on site visits to the dealership. They told me to deal directly with Chrysler myself. I am second guessing Chrysler's ability to handle their own recalls and I am concerned with the safety of my children while on the road with this car. An urgent solution is needed.
Fca safety recall R03, went to the dealer in May 2015 to get this repaired. Was informed they needed to order the part, have gone back twice and called on several occasions and am being told that they are still waiting for parts.
When the minivan was placed in park the key fob was not able to release or turn off car because the ignition switch would not turn to the off part and car would not completely shut off. In order to preserve the battery of the minivan it was disconnected and there is a message on dash board of bad key without key even in the ignition switch.
Rear quarter vent window switch on recall. Dealer has unhooked it, but I have called numerous times and personally taken the van to them, but they keep telling me they do not have the parts. This has been going on since the very first recall.
While driving or stopped, the entire dash cluster flashes all the lights, the wipers randomly go on and off, the headlights go on and off, the gas gauge goes to "E", the tachometer goes to zero. This has happened several times and we have taken it in to our local chrystler dealership roughly 8 months ago only for them to say nothing is wrong. When it happened again, we took it to a local repair shop that said the same thing. This electrical fault won't show up on their "plug-in" analyzer. I have researched this for months and there are posts all over the internet from others who are having the same issue. There is even a video taken from someone while driving to prove this. I have called chrystler llc 3 times in the past 2 days. Finally today, a supervisor called me and said there is nothing wrong with my van and they won't do anything to assist. I also noticed a class action lawsuit from numerous states on this issue under tipm7. I have contacted a lawyer and plan to file a lawsuit myself since this $24K vehicle is not safe to drive. I will not allow my wife to drive it in fear her or our children may be injured. This issue have been identified since 2009 yet there is no recall? I am willing to bet they know about this unsafe issue but chose to do nothing. I would appreciate any assistance you may offer in this matter.
We had just filled up the gas tank and we're ready to get on the highway when the radio shut off. It came back on after 2 minutes without any interference. This alarmed us as lately we have had a hard time starting the car and also the steering wheel goes rigid sometimes and the car stops. Our dealer has checked and tells us there is no problem.
A D V E R T I S E M E N T S
- Milford, NH, USA