Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,769 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chrysler Town & Country body / paint problems

body / paint problem

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2011 Chrysler Town & Country Owner Comments

problem #3

May 152014

Town & Country 6-cyl

  • 50,000 miles

A D V E R T I S E M E N T S

Several weeks ago the blind-spot alert system in my 2011 Chrysler Town and country malfunctioned. I brought the vehicle to my local Chrysler dealer. The vehicle has over 50,000 miles (and less than 55,000 miles, at that time) so this was not a warranty issue. When the bumper was removed, it contained a significant amount of road debris and road salt. The left side blind-spot alert module was corroded. They quoted replacing that module at about $1200. At the dealer I saw a rear bumper assembly that has relatively small openings that allow debris to enter without a way for it to leave. This made it easy for salt and debris to enter and difficult for it to leave. This promoted the corrosion. I contacted Chrysler. Their position was they did not cover corrosion under any circumstances. I can forward my email exchange with Chrysler to you. I visited a local collision repair shop. They removed the rear bumper. With their expertise, they were able to inform me that the opening that allowed debris and salt to enter was located where the rear tires would throw road debris and road salt at the opening. Chrysler is replacing between 375 and 400 of these modules a week ? at over $1000 each, before labor to install.

- Lynn, MA, USA

problem #2

May 022014

Town & Country 6-cyl

  • 42,500 miles
Blind spot monitor sensor and backup detector failure. Important safety equipment. Updated 06/10/14

- Burnsville, MN, USA

problem #1

Mar 032014

Town & Country 6-cyl

  • 53,807 miles
Premature failure of important safety equipment - rear blind spot sensors. Diagnosed with internal failure and cost of repairs was verbally estimated by dealer at close to $3,000. Safety equipment like this, one of the reasons this vehicle was purchased by an elderly couple, should not fail this early and at this expense.

- Appleton, WI, USA

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