Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

6.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chrysler Town & Country windows / windshield problems

windows / windshield problem

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2011 Chrysler Town & Country Owner Comments

problem #2

May 012014

Town & Country 6-cyl

  • miles

A D V E R T I S E M E N T S

Requesting to file a complaint because my dealer has failed/unable to correct the safety recall for the "rear quarter vent window switch" in my 2011 Town & Country. I was informed of the recall last year, and waited over 6 months for the dealership to arrange for a fix. For several months, they advised they would continue to be completely unable to fix the defect because they could not arrange to get the parts needed. My last request to the dealership was this past November, the week of thanksgiving. They said they still did not have the part and would be unable to repair, and had no idea when they would ever get the part. It was suggested to me on two occasions by someone at the dealership to "just never get the driver's side door wet or moist, and you will be ok". I use my vehicle to Transport my 4 young children (ages newborn - 7yr). My children are too young to remove themselves from carseats, unlock doors and exit from the vehicle unassisted if there was ever an emergency/fire from this defect. I would prefer to have this defect repaired, instead of waiting yet another 8+ months assuming my driver side door should "never get wet" in order to resolve this issue. Thank you for reading.

- Glen Allen, VA, USA

problem #1

Jul 172013

Town & Country

  • 20,000 miles
The contact owns a 2011 Chrysler Town and country. While driving approximately 45 mph and making a left turn, the vehicle shut off without warning. The vehicle was restarted after several attempts. Also, the windows rolled down independently and the fuel pump continued to run while the vehicle was off. The vehicle was taken to a dealer for diagnostic testing, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

- Georgetown, IN, USA

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