Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chrysler Town & Country windows / windshield problems

windows / windshield problem

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2012 Chrysler Town & Country Owner Comments

problem #4

Apr 092015

Town & Country 6-cyl

  • miles

A D V E R T I S E M E N T S

Sub: P25nhtsa 14V-234 rear quarter vent window switch we received a safety recall notice a few months ago that stated, "Chrysler has detected that a defect, which relates to motor vehicle safety, exists in some 2010 through 2014 model year Dodge Grand Caravan and Chrysler Town & Country vehicles.? my vehicle falls within the scope of this problem. We contacted arrigo of West palm beach on April 9, 2015 to schedule an appointment to get the vehicle repaired and was informed that ?the part was on backorder and I would be contacted when the part came in.? it has been five months now and they have still not received the required parts as of September 1, 2015. As stated in the safety recall letter, if the dealer fails or is unable to remedy this defect without charge and with in a reasonable time, I may submit a written complaint to the administrator, national traffic safety administration.? we do not understand why it has taken five months or possibly longer for a dealer to receive a safety recall part, so that this safety hazard may be repaired as well as my peace of mind. The problem as stated, ?the rear quarter vent window switch on your vehicle may overheat if exposed to liquid moisture. An overheated rear quarter vent window switch may cause a burning odor, smoke, or a driver's door fire without warning." I am very concerned for my family's safety because we live in Florida and it is very moist here especially during hurricane season. The longer it takes to receive the correct part and fix this issue creates higher safety risk for my family. Thank you for your time and please help us resolve this issue promptly.

- Loxahatchee, FL, USA

problem #3

Apr 142015

Town & Country 6-cyl

  • 53,000 miles
My van has the safety recall to have there rear quarter vent window switch replaced. I have tried 6 times to bring my van in to have the part replaced and the dealership (hendrick, Chrysler Jeep 543N mcpherson church rd fayetteville nc 28303) said they do not have the parts in and can not order parts. They have also told me they have no way of knowing when parts will come in and when they do come in they cannot hold them. They want me to continue calling and hoping that a part comes on. I have been trying to get this part replaced for several months. There has been no incidents with the part on my van I would just like the part replaced in a reasonable amount of time.

- Cameron, NC, USA

problem #2

Jun 032014

Town & Country

  • miles
Got a recall notice in summertime 2014 regarding the switch for the rear windows. That if water got down into it, it could catch fire. Went to dealer in romeo, mi. I was told that Chrysler did not provide them with the part and asked if I wanted it have it disconnected from the electrical. I declined. Went to get my oil changed at a clinton township dealership on December 2014, remembering that the recall was never dealt with, and asked again. I was told the same exact thing. No part available; could have it disconnected. I again declined. Can't understand why Chrysler bothers to send a notice if they are not going to provide the part. Legal reasons, I imagine, not for customer care.

- Macomb, MI, USA

problem #1

Jun 302014

Town & Country 6-cyl

  • 30,000 miles
We contacted the local dealership in July and were told that they would call us when the parts to fix the faulty window switch on the driver's side door were received. As of today, they have not received the parts. We feel that 4 months is too long to wait for parts to fix a safety recall issue.

- Ballwin, MO, USA

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