Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,525 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler Town & Country body / paint problems

body / paint problem

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2013 Chrysler Town & Country Owner Comments

problem #4

Jul 262016

Town & Country

  • 55,000 miles


The contact owns a 2013 Chrysler Town and country. While driving at an unknown speed, the automatic passenger side sliding door failed and open independently without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.

- Staten Island, NY, USA

problem #3

May 102014

Town & Country 6-cyl

  • 47,000 miles
My 5 year old daughter was climbing out of the driver side power sliding door when she must have bumped the button to close the door. It closed on her head just behind her ear and kept pressure on it without releasing. My wife had to jump out and firmly push the door open to dislodge her head. She had an indentation on her head and a good sized bruise...not to mention she was terrified and screaming! we are so blessed that it wasn't her neck that got stuck in there. I did a little research online and have found videos where people put things like pencils and blocks of wood in between the door and the pillar and the door snaps them like they are twigs. This is terribly unsafe! Chrysler needs to do something about this. Very disappointed!!!! what kind of family vehicle is this"?"

- Ypsilanti, MI, USA

problem #2

Apr 252013

Town & Country 6-cyl

  • 100 miles
On the way home from purchasing the vehicle I stopped to walk the dogs. I turned off the ignition and walked over to the passenger side. I opened the door with the door handle. The door was about 3/4 open when I reached in to get the dog's leashes. Even though the door hadn't completely opened it suddenly started closing rapidly. I was able to get my head out but not my arm. The door closed on my arm and trapped me. In order to stop the closing door I grabbed the door and pulled on the door with my left hand and it stopped. If I had not reacted this way the door would have crushed my arm. I then had to reach over with my left hand and use the door handle to open the door and free myself. I have a couple of scrapes on my arm, it is slightly swollen and sore but luckily it didn't break. If I hadn't seen the door start to close it could have trapped my head. If my dogs would have been in the doorway they would have been killed. This vehicle is supposed to have a safety stop if anything is in the doorway.

- Berry Creek, CA, USA

problem #1

Mar 242013

Town & Country 6-cyl

  • Automatic transmission
  • miles
2013 Chrysler Town and country. Consumer writes in regards to defective pinch sensors sliding and rear doors in vehicle. The consumer stated her dog was almost crushed by the sliding door, the day after she leased the vehicle. The salesperson stated the door would stop, but that was not true as she later learned when the service manager tested it. Though it will stop with push back force, a limb or small person would be crushed. The service manager determined all the other vehicles on the lot functioned in the same manner. So it appeared that it was not an isolated defect. The liftgate also required increasing force to stop. As it lowered, the consumer was unable to stop it, when it was within a foot or so of closing.

- Maumee, OH, USA

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