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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
35,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler Town & Country seat belts / air bags problems

seat belts / air bags problem

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2013 Chrysler Town & Country Owner Comments

problem #2

Dec 222015

Town & Country 6-cyl

  • 36,000 miles


The contact owns a 2013 Chrysler Town and country. While driving 40 mph, the brake pedal was depressed and failed to stop the vehicle and a crash occurred. The air bags did not deploy and the seat belts did not restrain the contact and passenger. A police report was filed. The contact sustained injuries to the neck and spine. The passenger sustained injuries to the left shoulder, neck, and implants. Medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000....updated 06/22/16 * bf the consumer also stated he was unsuccessful at getting the recall regarding the rear window switch rectified. He was informed the parts were not available. Updated 06/28/16.

- Smyrna, DE, USA

problem #1

Dec 222015

Town & Country 6-cyl

  • Automatic transmission
  • 34,000 miles
The contact owned a 2013 Chrysler Town and country. The contact stated that while driving at 45 mph, the contact crashed into a deer on the front driver side of the vehicle. The brake pedal was depressed but hesitated to stop the vehicle. The seat belt pretensioner failed. The air bags did not deploy. A police report was filed. The driver sustained injuries to lower back, neck and legs that required medical attention. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 34,000. Updated 02/23/16 the consumer stated there was a second person injured. Updated 02/24/16.

- Smyrna, DE, USA

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