Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

9.0

pretty bad
Typical Repair Cost:
$1,258.00
Average Mileage:
104,174 miles
Total Complaints:
83 complaints

Most Common Solutions:

  1. not sure (30 reports)
  2. replace power steering column (29 reports)
  3. shut down engine and restart (14 reports)
  4. replace torque sensor (10 reports)
2008 Ford Escape steering problems

steering problem

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2008 Ford Escape Owner Comments (Page 1 of 5)

problem #83

Jan 072017

Escape XLT 2.3L I4

  • Automatic transmission
  • 125,015 miles

A D V E R T I S E M E N T S

Frustrated with the fact that it appears there was a recall on this but I did not get notified.

Calling dealer tomorrow, see how they handle.....

- , Plymouth, MN, USA

problem #82

Dec 082016

Escape

  • Automatic transmission
  • 116,000 miles

This Vehicle has a recall that states that a computer software needs to be updated and if it shows a history of loss of power steering than the torque steering sensor should be replaced free of charge. Ford did a soft ware upgrade and one year later I loss the power steering. They told me that it would cost me almost $1000.00 for repair because they complied with the recall. Knowing that this sensor will go out in the near future they did a quick fix's with a computer up grade and not fixing the real problem. I've always own a fords and I believe this is a rotten why to treat their customers.

- , Deer Park, WA, USA

problem #81

Jan 052017

Escape XLT 3.0L V6

  • Automatic transmission
  • 157,000 miles

I had my steering column replaced when the recall came out in 2014 after dealing with my power steering going out on multiple occasions. Almost 3 years later I'm having the same problems again. Called my local Ford service center and they told me there is only a 1 year warranty on the steering column replacement and I would have to pay $2500 to get it fixed. I love the vehicle but I hate the constant issue I've had with the power steering and Ford. I'm thinking it's time to ditch it.

- , Reno, NV, USA

problem #80

Oct 112016

Escape XLT 3.2L V6

  • Automatic transmission
  • 156,000 miles

A D V E R T I S E M E N T S

I must say I have had a terrible, terrible experience with this car. It's total garbage. Do not buy this car. Car needs close to $4000 on repairs ONLY and only 8yrs old... from crank shaft, engine oil pan gasket, serpentine belt, steering…Can't finish the list. Again, I warn anyone thinking of buying this car…Save your money! DO NOT BUY!

- , Edmonton, AB, Canada

problem #79

Oct 252016

Escape Limited 3.2L V6

  • Automatic transmission
  • 124,000 miles

On my way to work and the power steering suddenly stopped working. It was terrifying!

- , Hampton, VA, USA

problem #78

Oct 022016

Escape XLT

  • Automatic transmission
  • 136,299 miles

CAR WAS BOUGHT FOR MY DAUGHTER TO TRAVEL BACK AND FORTH TO COLLEGE, ON A TRIP HOME SHE WAS STOPPED AT A RESTAURANT AND WHEN SHE GOT BACK INTO THE CAR SHE COULDN'T TURN THE WHEEL. SHE IS A PETITE YOUNG GIRL AND COULD NOT CONTROL THE VEHICLE TO STEER IT. SHE HAD TO CALL ME TO COME GET HER AND DRIVE IT HOME. I AM A BIGGER THAN MOST, MUSCULAR MALE AND HAD TROUBLE TURNING CORNERS TO GET VEHICLE HOME.

- , Jamestown, IN, USA

problem #77

Jul 032016

Escape 4 cyl

  • Automatic transmission
  • 125,000 miles

A D V E R T I S E M E N T S

Power steering failure.

As I am driving the steering wheel becomes locked and very hard to maneuver. I also am unable to pull the steering wheel back to normal. I am afraid to even take it out anymore.

- , Bell, CA, USA

problem #76

May 232016

Escape

  • Automatic transmission
  • 100,000 miles

Power steering failure. When I brought it to my regular mechanic they informed us that there was a problem but it required us to bring it to the dealership for repairs due to the problem needing electronic programming that could only be done by the dealership. I looked everything up and found a recall and called the dealership. When I brought my vehicle in to be repaired I was contacted and told that the entire power steering column needed to be replaced and its not part of the recall. How can a recall affect so many people but not cover the real problem that everyone is having. With so many consumers complaining that they had to have the entire power steering column replaced (of course for a very high price, and only at the ford dealership) the NHTSA or some government body needs to force Ford to recall the whole column. I am 100% for a class action law suit.

- , Rock Hill, SC, USA

problem #75

Feb 032016

Escape LX V6

  • Manual transmission
  • 195,000 miles

I HATE THAT THE REPAIR COST ALMOST MORE THAN THE VEHICLE IS ACTUALLY WORTH HELP

- , Euclid, OH, USA

problem #74

Feb 162016

Escape 3.2L V6

  • Automatic transmission
  • 102,060 miles

click to see larger images

power steering failure

It's very annoying when you just had service done and received a perfect report, then two weeks later the damn steering is so damn tight it feels like she is trying to turn the wheel when driving.

- , philadelphia, PA, USA

problem #73

Mar 232016

Escape XLT 3.0L

  • Automatic transmission
  • 106,900 miles

A D V E R T I S E M E N T S

I had this shake in the wheel and it started moving on its own making a rattling noise. Then today a new thing came on where it tells you how many miles you have for gas until empty and it popped on Power steering assist fault. I drove it around Plattsburgh NY and it was fine. Got it to Advance Auto and had them check to see if there was a code. But there was no code.

I called a car place to have it checked and when I went to bring it there I had hard steering and couldn't get it to to steer. So I had to call a tow truck that cost$88.00 just 3 to 5 mins away.

I am going on 3 years with this car and I have had nothing but problems including wheel bearings and can't get out of this car/ I feel this is a defected car like other people complaining about it. I got a recall on the steering thing and brought it in and they changed it but now I am having problems with my steering and for them to check it it would be like a $100.00.

- , Keeseville, NY, USA

problem #72

Apr 012016

Escape 4 cyl

  • Automatic transmission
  • 81,709 miles

This problem has been going on for the last week, low speed turns, failure of power assist to return wheels to straight ahead. They will return but with some effort, not automatic as normal. I had the software tweeted on recall 2 years ago. I did a lot of research on the net and it appears to be a common problem with this model with electric steering. I went to my mechanic and no codes are in the ECU. I went to my friendly Ford dealer and it was just as the net said. They want a $100+ diagnostic fee, there is no recall coverage. There are only two components, the assist motor on rack or the torque sensor in the steering column. $500 to $1500 repair. It's the first year the electric assist was used and looks like we are the Guinea pigs to trouble shoot the bugs as the cars age.

If Ford has the diagnostic computer to read the computer why do you have to pay the fee then the outrages fees on repairs. It's probably because folks run to their local mechanic and dodge the Ford repair. I only go to the for warranty and recalls anyway. If I could afford their rates I wouldn't be driving an 8 year old car.

- , Bridgewater, MA, USA

problem #71

Feb 222016

Escape XLT 4WD 3.0L V6

  • Automatic transmission
  • 51,030 miles

I plan to visit my Ford dealer tomorrow and have a "candid" conversation. This is Round #2 concerning a problem that was supposed to be fixed in 2014. *Separate report will give further details. I am afraid to drive my Escape because you never know when or where you will lose your power steering. I had a close call in 2014 before Ford issued a recall to solve the power steering problem! Only the laundry knew how scared I was!

- , Montrose, CO, USA

problem #70

Dec 122015

Escape XLT 3.0L

  • Automatic transmission
  • 133,965 miles

I took my Escape to the dealer on 12/12/15 for a recall about they had to update the electronic power steering unit so they did after four hours of having it. So a few weeks late, I start to feel play in my steering wheel and hearing popping noise in the steering column. I find out that the intimated steering shaft knuckle was going bad, so I had it replaced today ($195.00).

I drive home and then was about to leave and was backing out my driveway when I notice that it was so hard to turn the wheel. I took it back to the garage when I had the knuckle fixed and he hooked it up on the computer and told me about the recall and I informed him I had done the recall and had nothing but problem's with my steering since that was done. Well I left the garage and about an hour later it did it again (hard to steer)

I called the Ford dealer who had done the recall update and they told me that there was really nothing they can do but bring it to them and pay $125.00 and they will tell me the problem. I told them it was fine until they did the update on the power steering. Everyone I talked to about the update said they had nothing but problems after the update. Ford needs to take responsibility for their f*ck up it a bunch of bs with this power steering

- , Parma, OH, USA

problem #69

May 132015

Escape

  • Automatic transmission
  • 102,000 miles

I had a recall on my Ford Escape and I took it to Ford place downtown in Durham NC. They said they fixed the problem but it has happened again. Now the Ford people are saying I had to pay for it. How could it be if the problem was fixed. I don't believe they ever fixed the problem. When I called Ford they said they fixed the problem and it was nothing they could do. Why should I eat the cost on a recall in my opinion they never fixed it. Now I have to either pay for it or buy another car. But it will not be from Ford.

- , durham, NC, USA

problem #68

Dec 062015

Escape XLT 2.5L

  • Automatic transmission
  • 90,000 miles

backed out of the garage light on dash came on power steering assist so reset and was fine drove 2 miles stopped came back out light was on again and not power steering. drove home certified mechanic replace the torque sensor and still does not work. found out that ford motor had a recall on this problem but my dealer of 30 years did not notify me of the problem.nor did ford motor company notify me they said not a safety issue.

- , Davenport, IA, USA

problem #67

Nov 032015

Escape

  • Automatic transmission
  • 108,000 miles

As soon as my 2008 Ford Escape hit 100,000+ miles I noticed it started to become harder to turn the vehicle on, but didn't think too much of it. Then just one day the vehicle wouldn't turn on at all. Nothing wrong with the engine so I was a bit confused. Eventually it turned back on after borrowing other folks' vehicles, I tried it one day and it turned on miraculously. However, the power steering suddenly cut off, all the lights on the dash turned on. Took it to the shop and said the entire steering column and ignition has to be replaced. That's over 1100 bucks I'm going to have to pay out of pocket for a vehicle that was well maintained. Luckily I can get a veteran 10% discount but I am highly upset and disappointed in Ford and this vehicle. It has been on recall for issues already with this car and now this?! I think Ford should respond to this disappointed customer. I have always been a ford person but paying this out of my hard earned paycheck has me very upset.

- , Murfreesboro, TN, USA

problem #66

Sep 152015

Escape XLT V6

  • Automatic transmission
  • 97,151 miles

In 2014 August 4th I took my Escape for the recall. The car was fixed with an adjustment on the steering column so the power steering would not shut down again with no warning. It did it again and they will not honor the recall because it's been fixed 1 year ago but 1 month over its warranty. This is crazy on Ford's part. They did a simple adjustment and now I'm right back to the same problem. the only difference is my daughter was driving my car and almost had a major accident without warning the power steering failed. Are they going wait until some one is killed to fix the problem? I have bought Ford's all my life but this is the last one for me. Now it's up to me to repair the steering column because Ford opted to adjust the issue and not replace the problem.

- , SPRING VALLEY, CA, USA

problem #65

Aug 172015

Escape Limited 3.0L V6

  • Automatic transmission
  • 112,468 miles

I pulled out of a lot and as I picked up speed I lost my power steering. Now when I turn at slower speeds I have to muscle it into the turn and then physically pull the wheel back and this is NOT EASY!!!!!!! I had an older sports car with manual steering but it was easy peasy compared to this!!!!!!!

This was a recall item. I went in for it last summer (2014)when I got the notice and the dealer " RESET" the system. I just read in the recall that they will fix if the vehicle has a history of it. I purchased the vehicle used the year before so I do not know the history.

The Ford dealer that did the RESET (where I also purchased the vehicle) said Ford will do nothing if it happens again after I had it in for the recall and I need to replace the steering column to the tune of close to $1500. Was told it is the Torque sensor but the entire steering column had to be replaced as it is all one unit. If there FIX did not work should they not be FIXING again?

I have also had to replace the wheel bearings on this vehicle twice within a year and now I see that they also may have been a recall. this cost me over $1000.

- , Sydney, NS, Canada

problem #64

Jan 012015

Escape XLS 2.5L V4

  • Automatic transmission
  • 115,000 miles

A recall was done on my vehicle causing the recalled issue to be an issue. When I brought the vehicle in, I didn’t have a steering issue but now I do. Ford did a recall on my vehicle in the later part of 2014. I was not having any issues with my vehicle, but because it was a major recall I brought it in.

I would say about a month later or so I started having major steering issues and it would fail randomly. This has cause sever pain the hand I had carpel surgery on as the power steering off WHILE TURNING so the wheel jerks itself back and its up to the driver to make sure you can manually steer and keep the wheel from jerking back to the straight position in mid turn.

I called FORD and addressed the it but it will cost you money to be looked at - its probably not the recall is what they told me. I went and did some research that cause the recall in the first place but I am willing to bet that not only did they not do anything but they also made it so something fails in the future causing me to bring my vehicle in and spend more money! This is so wrong on so many levels. I have given up and feel like I want my car to be repo'd just to get rid of it and the problem FORD CAUSED! Recall work should never be charged to the customer if they call in and complain about the original work that was done. Why would I have to pay for something they did wrong in the first place? I WASN'T HAVING ANY ISSUES UNTIL THEY TOOK MY CAR IN FOR THE RECALL!!

I live paycheck to paycheck right now and don’t have the money to give to FORD (Autonation) to fix a problem they caused. Even to look at it they are going to charge me! WHY??? I would like to add that since Ford has touched my vehicle- could be a coincidence but I have since had to replace the starter, battery, alternator and battery cables. I am financially strapped with this vehicle with all those repairs (keep in mind again my vehicle DID NOT have 1 issue until I brought it in.) and this new one will be over $1300 due to the fact that they think since issues weren't reported in a certain time frame its not the recall, however reading consumer complaint the same thing is happening to Ford owners who had the recall done on their vehicle.

After a certain time frame- it breaks again and they aren’t responsible for fixing it. Everything that is happening that went wrong in the first place causing the recall is what I am experiencing. I feel like I brought it in to get broke. (Good way to get money for FORD I guess) This is Autonation (formerly known as Tousley Ford) in Maplewood, MN. I would like them to take care of this problem as its should not be mine. I will never go to them for another vehicle as this place has ripped me off several times since this purchase! In all hopes I just want my vehicle repaired w/o the expense out of pocket.

- , Inver Grove Heights, MN, USA

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