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10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
54,917 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Escape drivetrain problems

drivetrain problem

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2010 Ford Escape Owner Comments (Page 1 of 24)

problem #462

Oct 032016

Escape

  • 101,000 miles

A D V E R T I S E M E N T S

The automatic transmission in my 2010 Ford Escape started "flaring" between 2nd and 3rd gears "flaring" is a term used by Ford to describe when the transmission delays shifting between gears and the engine revs until it finally shifts.. this has not really been a safety issue until two weeks ago. It started "flaring" occasionally between 1st and 2nd gears also. This is a concern because I'm not up to speed when this happens between 1st and 2nd. With traffic being heavy at times, I'm concerned that someone could rearend me when this happens. The dearer along with the Ford representative haven't been able to resolve the problem between 2nd and 3rd gears so I doubt they will resolve this problem either. I'm further concerned that it could start happening with 1st gear and I could start to enter a highway and the car would not accelerate when intended and then suddenly accelerate when it wasn't safe to do so.

- Gilbert, MN, USA

problem #461

Aug 012016

Escape

  • 115,000 miles
Like millions of other Ford Escape owners, I have a big problem with the throttle body on my 2010 Ford Escape limited V6. First I completely lost all propulsion/acelaration while driving at approx. 35mph. Coasted to side of road, turned engine off. Turned engine on and voila! runs just fine. Several weeks later, at 75mph full loss of proplusion on a major highway, coasted to side of road, turned engine off. Turned engine on and voila! runs just fine, until about 5miles down the road when it happed again. Then about another 3wks later, it happened again on a backroad in nc at about 60mph. This trip it happened several times and finally once I got parked and turned the engine off and back on (just to check), the check engine light came on. When I left my location, praying I'd make it home, no engine light, but now the wrench light came on. Stopped for gas (I had too, I was traveling through the country) and when I restarted the vehicle, no engine light or wrench light indicator. This problem has happened again on two more occasions yet neither problem indicator light has illuminated. I've had the truck "computer scanned" with no error/problem codes showing up. I've called 2 different dealerships, who told me "flat out"...no problem lights/code...no fix under the "customer service extended warranty. You'll have to pay out of pocket. Millions of these vehicles have been given the so called "dustomer service extended warranty" yet the stipulations it makes it virtually impossible to obtain the necessary repairs of a known defective part/system malfunction. If by chance the indicator lights do show up, they won't even accept a picture, showing mileage or something to verify it's that vehicle or take a document from another reliable source (I.e., advance auto, etc.) we need a recall! please help!

- Carrollton, VA, USA

problem #460

Oct 052016

Escape

  • 47,774 miles
Transmission - center support snap ring failure at 47,774 miles on vehicle. While parked attempting to shift from "park" to "drive" very loud clunking sound under vehicle at shifter/center console. Vehicle was inspected 8/2016 all fluids topped off at dealer. A few days ago heard loud clunking sound - checked transmission fluid "none" completely empty (no leaking on ground) filled transmission fluid - same sound - immediately took to dealer. Dealer advised center support snap ring failed - instructed me to call Ford directly reference "Ford special service message #22547" as this is a "known defect with this vehicle". called Ford directly - case number was opened but no offer to assist with transmission replacement. Dealer quoted $4,500 to replace transmission $2,600 for repair (repair is only guaranteed for 2 years) replacement is guaranteed for 3 years. Thanks for nothing Ford!

- Bensalem, PA, USA

problem #459

Sep 252016

Escape

  • 115,000 miles

A D V E R T I S E M E N T S

I was with my daughter on our way to take her back to college. While in motion driving westbound on 595 (a major hwy) my vehicle felt to have surged and lulled, surged and lulled a few times as I accelerated pulling on to 595 (an entrance with a slight incline) I continued to accelerate to safely merge with traffic on 595 w within moments the little yellow/orange "wrench" light illuminated on my dash and suddenly I had no control over my acceleration. My vehicle did not respond to my applying gas and I watched the speedometer rapidly drop before my eyes from 68 mph to 16 mph as I did my best to cross over several lanes in fast traffic to an exit for 95 N which was fortunately there. My vehicle "limped" (identically as others have shared) and I safely pulled over onto the grass where I waited the next 1.5 hours for the tow truck to tow me home at 9:00 P.M. while waiting I began trouble shooting my vehicles issue based on what the manual had stated and was terribly disappointed to find all the information regarding the etc and to learn that my vehicle was indeed one of those which was extended and with this defective part. I had not received the letter and so I was unaware of the "recall that wasn't..." it was an unfortunate experience and needless to say I am very disappointed in Ford's lack of accountability. From what I've read this could have been much worse. Now I am left with having to go to the dealership and hoping they address the real issue at hand and be accountable now and stand behind their vehicles. My Ford has never left me stranded until now and sadly so this malfunction/defect could have been avoided had Ford focused on customer safety and service satisfaction. I've owned 2 Ford and would like to continue to do things the american way. Ford will need to step it up and do their part!

- Fort Lauderdale, FL, USA

problem #458

Aug 172016

Escape

  • 63,000 miles
The contact owns a 2010 Ford Escape. While driving at any speed and depressing the accelerator pedal, the vehicle lost power. The wrench icon indicator remained illuminated on the instrument panel. The ignition was turned off and restarted. The vehicle was driven home and the failure recurred. The vehicle was taken to the dealer, but the failure was not duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 63,000.

- Rice Lake, WI, USA

problem #457

Aug 202016

Escape

  • 83,000 miles
The wrench light comes on. Whenever it does car almost goes into a stall of sorts and am unable to go above 55 mph on highway. I know there was a safety issue with this but no real recall that ended July 2015. The warranty extended from what I have read. Can I still get this fixed under warranty?

- Belleair Bluffs, FL, USA

problem #456

Aug 222016

Escape

  • 170,000 miles

A D V E R T I S E M E N T S

Recall has expired on my SUV due to it being over 150,000 miles. I didnt not recieve a letter indicating that I needed this update done to my car until Aug 19 2016 when my car started to loose power with the wrench symbol being displayed on the dash. I called customer service on Aug 20 2016 and spoke to representive that told me that my car had a recall on it that I needed to have done and said that I had 10 years from the time the car was made or 150,000 miles to have the service completed. I did tell him that my car was over the 150,000 but he told me that the service could still be done due to it being within the 10 year mark and that I should take to a Ford dealership. So on Aug 21 2016 I had my car towed to the Ford dealership in greenville SC where now I am being told that the serive can not be done because I have over 150,000 miles. It will cost me $101 to have them check it plus the amount to repair it not to mention I am out of the money it costed me to have it towed to that location. If I had been told the service could not be done I would not have taken it there in the first place. I feel I should get some kind of compensation since I am out of money and never even recieved the recall letter. Oh nor have I been able to speak to a manager from customer service.

- Greenville, SC, USA

problem #455

May 192016

Escape

  • 90,000 miles
Turned right onto freeway onramp with slight incline, after driving a couple of miles. Made it about 20 feet when the accelerator pedal stopped working. Unable to coast out of lane of traffic due to incline and was almost hit by multiple vehicles during rush hour. Two red warning lights on dash (I think engine oil and battery). Nothing stopped besides the gas pedal (radio, A/C were still running). Put vehicle in park and turned off. Was able to immediately restart and accelerator pedal worked again. Vehicle had new throttle body related to csp 13N03 at 41,000 miles. Current mileage 90,000.

- Mesa, AZ, USA

problem #454

May 092016

Escape

  • 42,321 miles
SUV stalls, no acceleration. Light looking like a wrench comes on when car stalls.

- West End, NC, USA

problem #453

Nov 152015

Escape

  • 120,000 miles
While accelerating, clunking noises heard in the transmission. When at 80 kilometers an hour, speed was suddenly reduced to approximately 30 kph.. causing a sudden deceleration almost caused me to be rear ended by another vehicle. According to Ford, this is a known problem in the vehicle.. it cost me over $1000. To replace the PCM.. this is a direct safety issue.. I could have been killed because of a faulty part. The mechanic at the Ford dealer informed me the problem exists because the PCM is placed in the main engine compartment and in a cold and damp environment, fails regularly. They replace these PCM's weekly.. so it is not just a problem for me, it is a money maker for Ford. This needs to be classified as a recall issue and repaired..

- Corner Brook, Newfoundland,, ME, USA

problem #452

Jan 032011

Escape

  • 40,000 miles

A D V E R T I S E M E N T S

Vehicle experiences total loss of power in a random pattern, 2-5 times a week under various conditions including highway speeds, climbing slight inclines, over bumps..etc. Recover can take a minute to hours. Basically you can be on the freeway and loose engine power for forward motion, which is dangerous. All Ford recommended software and throttle body changes have been instituted. Dealers don't seem to be capable or interested to resolve issue

- Tucson, AZ, USA

problem #451

Nov 012015

Escape

  • 103,000 miles
While in motion at highway speeds the car jolted and the engine provided no power the the wheels and the wrench light illuminated. After a small amount of time the car jolted again and power was restored to the wheels. When car finally stopped and turned off and back on again reverse would not work. After taking the car in to a Ford service station, the transmission was found to be stuck in fifth gear and chunks of the transmission were found inside of the transmission fluid which resulted in the need for a new transmission..

- Overland Park, KS, USA

problem #450

Oct 092015

Escape

  • 95,000 miles
Vehicle acts as if it is going to stall but them jumps forward. Both the check engine light and the service wrench went on. Took it to dealer and they told me it was code P2119, throttle actuator control and throttle body range/performance. Dealership stated that I didn't need to get it fixed right away. Seems a little dangerous to me.

- Mount Juliet, TN, USA

problem #449

Oct 082015

Escape

  • 36,000 miles
The contact owns a 2010 Ford Escape. The contact stated that while driving at 25 mph, the power train warning indicator illuminated and the vehicle stalled. The contact stated that the vehicle did restart after the initial attempt. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

- Chesapeake, VA, USA

problem #448

Sep 142015

Escape

  • 69,000 miles
The contact owns a 2010 Ford Escape. While at a complete stop and attempting to accelerate, the vehicle hesitated before moving. The contact stated that the failure became worse over time. The vehicle was taken to an independent mechanic where it was diagnosed that the fifth gear had become inoperable and the vehicle needed to be kept for further diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 69,000.

- Rochester Hills, MI, USA

problem #447

May 012015

Escape

  • 60,000 miles
I pulled out of my street on to a main road and with no warning my Escape shut off completely while driving and multiple cars almost hit me because it was so unexpected. Now my car randomly shuts off and goes into limp mode, causing it to be quite dangerous to drive my vehicle because it gives you no warning.

- Abington, MA, USA

problem #446

Aug 292015

Escape

  • 114,494 miles
Tell us what happened: Was completely stopped and took off slightly pressing the gas pedal and it felt like it tried to stall out and then lunged forward. The service wrench came on and we stopped and turned the vehicle off then started it again and that time both service wrench and service engine light came on. Went in to get the engine light tested and the result was throttle actuator control and throttle body range, code P2119

- Kingfisher, OK, USA

problem #445

Aug 292015

Escape

  • 114,494 miles
Was completely stopped and took off slightly pressing the gas peddle and it felt like it tried to stall out and then lunged forward. The service wrench came on and we stopped and turned the vehicle off then started it again and that time both service wrench and service engine light came on. Went in to get the engine light tested and the result was throttle actuator control and throttle body range, code P2119

- Kingfisher, OK, USA

problem #444

Jul 282015

Escape

  • 150,000 miles
We lost power from our gas pedal. Then it got hot. Then it would not move.

- Fairview, PA, USA

problem #443

May 112015

Escape

  • 48,295 miles
Purchased 2010 Ford Escape XLT in April 2015. (1) vehicle had sound coming from engine when accelerating. Issued fixed by dealer replacing belt tensioner but noise has since returned. (2) vehicle already had or developed constant vibration at idle when in drive and foot on break and gets worse with A/C on. Took to dealer 3 times who stated they replaced right engine mount and rear transmission mount but vibration continued after repairs. Service dept tech stating that there is a strong vibration but that they are unable to determine engine vibration but that vehicle is operational. Vibration is very strong and almost feels like engine wants to turn off at times. If transmission is put in neutral or park then vibration is gone and not noticeable while driving. (3) transmission shifting from 1st to 2nd is harsh and delayed at times causing a jerking motion on numerous occasions during city driving and transmission occasionally jerks when put in reverse but not always consistent. Safety concern is vehicle feels as if it may shut down while this vibration is being observed and causes safety concerns when driving vehicle and that transmission may fail soon. Purchased at Fiat of fresno, fresno ca.

- Fresno, CA, USA

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