CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,198 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Escape. The contact stated that the rear passenger door failed to remain closed and opened independently while the vehicle was in motion. The vehicle was taken to the dealer where it was diagnosed that the door lock failed. The lock was replaced, but the failure recurred. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14V239000 (structure). The failure mileage was 7,450.
The contact owns a 2013 Ford Escape. The contact stated that she was in the rear seat when she became trapped inside the vehicle. The contact noticed that the doors were locked however, she was unable to unlock the doors. The driver had to unlock the doors from the exterior of the vehicle using the remote key fob in order for the contact to exit. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was 2,000.
- Oxnard, CA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- North Las Vegas, NV, USA