CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
1.4
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
126,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was backing up and vehicle went out of gear into a neutral position. Automatic shift locked. Car lights came on but engine would not start. Got manual and looked up shifter. It said to pop shifter cover and move white tab back to free up shifter (it worked) but car would still not start. Was able to move shifter from S, D & N. shifter would not go into R or P. had to have vehicle towed to Ford dealership. The called me back the next day. They said my transmission cable needed to be replaced. Dealership charged me $180+ to access damage. Said it will cost approx. $780+ for labor and approx $75+ for part. I searched for recall on this issue and found there had been past issues with the 2013, 2014 Ford Escape. I am asking that this issue be reviewed by appropriate Ford representative. My hope is that the cost of this issue be covered by Ford. Please let me know what my next step should be as my vehicle is setting at Ford dealership (they are waiting for me to ok fix). Thank you for your time.
- Vacaville, CA, USA
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- Vacaville, CA, USA