CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
10 / 2
Injuries / Deaths:
13 / 0
Average Mileage:
46,366 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ongoing list of recalls some of which do not even work its a dangerous distracting vehicle to drive endless trips to the dealers.this is not a safe and reliable car
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. MA 10/21/15
The contact owns a 2013 Ford Escape. The contact received a recall notification of NHTSA campaign number: 14V597000 (air bags, seat belts); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the lack of parts for the repair. The contact had not experienced a failure....updated 09/22/15 updated 12/28/15.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts); however, the part needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 10/1 updated 10/08/15
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lebanon, CT, USA
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The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts); however, the part needed to perform the repair was unavailable. The contact stated that the manufactured exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Ford Escape. The contact stated that the air bag warning lamp flashed several times. The contact received notification of NHTSA campaign number: 14V597000 (air bags) and stated that the part was not available within a reasonable time frame. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact stated that the air bag warning lamp continued to flash intermittently. The approximate failure mileage was 5,000. Updated 7/21/15
The contact owns a 2013 Ford Escape. The contact stated that the recall notice for NHTSA campaign number: 14V597000 (air bags, seat belts) was received in October of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. The manufacturer was notified.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seatbelts) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2013 Ford Escape. The contact stated that the recall notice for NHTSA campaign number 14V597000(air bag) was received in November 2014. After contacting the dealer and the manufacturer on multiple occasions the contact was informed that the parts needed to repair the vehicle would not be available until between July 2015 and December 2015. The contact did not experience a failure.
The contact owns a 2013 Ford Escape. While driving at an unknown speed, the air bag warning light illuminated. The vehicle was taken to a dealer. The contact was unsure about what part needed to be replaced. The vehicle was not repaired due to the parts not being available to repair the vehicle. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 14V597000 (air bags). The failure mileage was unknown.
Back in Aug. 2014 I got a recall - 14S17 Oct. 2014 got a recall - 14S21 I have been calling our Ford dealer each month and they still don't have the parts. So I continue to get a card from Ford reminding me of the recall and to contact the Ford dealer today. Well then, why don't the Ford dealers have the parts.
The contact owns a 2013 Ford Escape. The contact stated that the vehicle was taken to a dealer for NHTSA campaign number: 14V597000 (air bags, seat belts) however, it was informed that the part was not available. The manufacturer was not notified of the issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2013 Ford Escape. The contact stated that the air bag warning light illuminated. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts) however, the part was unavailable to perform the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.
Letter from senator nelson on behalf of constituent re 2013 Ford Escape air bag recall. The consumer is concerned about the amount of recalls he is receiving. He believes the vehicle is unsafe.
The contact owns a 2013 Ford Escape. The contact received a notification for recall NHTSA campaign number: 14V597000 (air bags). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure. Updated 01/09/15 updated 6/3/2015
The contact owns a 2013 Ford Escape. The contact received a notification for recall NHTSA campaign number: 14V597000 (air bags, seat belts). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Got a recall notice for 14S17 called crowell motor co South boston va service dept. Advised they were waiting on parts from Ford to do the work but that there was also another recall 14V-597 on the vehicle as well and that Ford had not sent any of the parts to do the work. Called again on 10-24-2014 was told the same crowell called me on 11-03-2014 and stated they would call me when the parts arrived. They seem to be doing all they can but can only fix the vehicle when Ford sends the parts to the dealers. My problem why send out recall notices if the parts are not available as get people scared to drive the vehicle as we are that I paid $33000 for.
A D V E R T I S E M E N T S
- Minster, OH, USA