Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Typical Repair Cost:
Average Mileage:
73,000 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. replace blend door assembly (2 reports)
1997 Ford Explorer AC / heater problems

AC / heater problem

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1997 Ford Explorer Owner Comments

problem #2

Apr 012008


  • Automatic transmission
  • 80,000 miles


This is so annoying!!! Not being able to get to the blend door to replace it is ridiculous!!! Here in Australia a new blend door from ford will cost $239. Then if I were to pay a mechanic to take out the dash it would cost a further $600....It's insane! Especially when the replacement is plastic, and sure to break again!!! Everything on this car fails it seems, all with an average cost of $800 to fix. Grrrr!!! I refuse to get it fixed through ford, I'm looking at heatertreater's solution....their replacement will cost me $175, and be substantially easier to fit (All currency in Australian dollars)

- , Melbourne, VIC, Australia

problem #1

Mar 212002

(reported on)


  • 66,000 miles

$800 to remove the dash to replace a part that was poorly designed to begin with. Ford already had a repair kit for this as it seems to be a common problem. The repair kit is beefier than the original part so this also tells me that Ford knows about this problem but wants to let the car owner pay for their shoddy design.

- , Everett, WA, USA

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