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2.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,696 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Explorer accessories - exterior problems

accessories - exterior problem

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1998 Ford Explorer Owner Comments (Page 1 of 2)

problem #34

May 102015

Explorer 4WD 6-cyl

  • Automatic transmission
  • 220,000 miles

A D V E R T I S E M E N T S

The contact owns a 1998 Ford Explorer. The contact stated that when the vehicle was parked, the front passenger side door did not open from the inside or outside. The contact stated that the passenger had to climb over and go out of the front driver's side door. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 220,000. Updated 7/1/15

- Mcminnville, OR, USA

problem #33

Mar 152008

Explorer 4WD 6-cyl

  • Automatic transmission
  • 135,000 miles
The contact owns a 1998 Ford Explorer. The contact stated that he could not open the driver side door from the inside or outside. The door handle would not respond to any movement and the door would not unlock. The manufacturer has not been notified. The purchase date was unknown. The current mileage was 140,000 and failure mileage was 135,000.

- Boulder, CO, USA

problem #32

Feb 232008

Explorer 6-cyl

  • Automatic transmission
  • 145,000 miles
All locking door mechanism's have failed and I have spent money to repair them. The rear hatch lock is no longer operating unless the key is in the lock and then, only sporadically. The driver's side handle, has broken off twice and been replaced twice. I was unable to open the door with the engine was off, thereby effectively "trapping" me in the vehicle. In an emergency, I would not have been able to exit the car and remove myself from any potential danger. In order to exit the car, I had two options, either climb out over the center console or put the key back in the ignition, turn on the vehicle, lower the power window and open the car from the outside, I opted for the second solution until I was able to order a second new door handle and replace it.

- Sandia, TX, USA

problem #31

Oct 012007

Explorer 4WD 6-cyl

  • Automatic transmission
  • 98,000 miles

A D V E R T I S E M E N T S

1998 Ford Explorer, door locks fail and can't get out, can not be open with key or remote, can't even be slim jimmied.. dealer tell me that the enter door has to be torn apart and it will cost $500... this is a very dangerous safely hazard. What happens when this vehicle is in a accident or starts fir and passengers can't get out...should be recalled.

- Malvern, IA, USA

problem #30

Dec 012005

Explorer 6-cyl

  • Automatic transmission
  • miles
: the contact stated the driver side door was permanently stuck closed. The vehicle was taken to an independent mechanic who determined that it was an internal problem that caused the door to stay jammed. No repairs had been made.

- Mesquite, TX, USA

problem #29

Aug 302006

Explorer 6-cyl

  • Automatic transmission
  • 120,000 miles
: the contact stated the locking mechanisms on three doors and the rear hatchback failed to operate properly. The door locks felt loose, while the door is manually unlocked, prior to each failure. The rear left door will not unlock from the inside or outside of the door. The rear right door failed to unlock from the outside, and the rear hatch failed to unlock on an intermittent basis. The service dealer and manufacturer have not been contacted. Updated 01/19/07.

- Bristol, TN, USA

problem #28

May 082006

Explorer 6-cyl

  • Automatic transmission
  • 85,000 miles

A D V E R T I S E M E N T S

Normal operation; a the drivers door latch failed in the locked position. As a result, the door could not be unlocked or opened by normal means. The door was finally opened after the door panel was removed allowing the latch to be unlocked by reaching a hand inside the door. The failure is a broken spring. The failure resulted in an internal lever interfering with the lock portion of the latch during the unlock attempts. I have not repaired the failure as of this date. I have the failed item (a spring).

- Alamogordo, NM, USA

problem #27

Sep 032005

Explorer 4WD 8-cyl

  • Automatic transmission
  • 175,000 miles
The contact stated all four doors were shut and will not open. The two front doors will unlock with the key, but they could not be pulled open. The contact took the vehicle to an auto repair shop for inspection, and the service repairman determined that the linkages on the inside of the doors were worn out and would have to be replaced. The manufacturer was contacted. They offered no free remedy. No repair has been made due to the excessive cost.

- Tobyhanna, PA, USA

problem #26

May 302005

Explorer 8-cyl

  • Automatic transmission
  • 84,000 miles
Driver door won't unlock. Key won't unlock it can't pull up on pluncher. And inside door handle won't open door.door is just stuck locked. Have to crawl out window or go out passenger door.what would I do if I had to get out fast. I read on web sites, its a spring that every one is having trouble with.and its the same door. I found out about the door problems from offroadexchange.com

- Mcpherson, KS, USA

problem #25

Feb 162005

Explorer 8-cyl

  • Automatic transmission
  • miles
I have a 1998 Ford Explorer 4 dr 2wd and the driver door will not open something went wrong with the lock from the inside U can open it from the outside but it wont open from the inside since that occured my anti-theft my security system and my horn also stopped working I have checked the fuses and the relays they tell me that its something in the wiring what should I

- Milledgeville, GA, USA

problem #24

Mar 142005

Explorer

  • miles

A D V E R T I S E M E N T S

Drivers side front door lock does not unlock with either the remote keyless entry, the interior lock/unlock button or the key. In order to unlock the door you must press either the remote or the interior unlock button 10 to 15 times. In addition to being very inconvenient, this could cause a serious problem if the driver is not able to exit the vehicle quickly in an emergency.

- Albany, GA, USA

problem #23

Mar 092004

Explorer 4WD 6-cyl

  • Automatic transmission
  • 60,000 miles
Doors have a safety issue in which they cannot be locked because they can only be unlocked from the inside. The keys nor the remote can unlock the doors from the outside. Dealership indicated that the doors were frozen, and it was not their problem.

- Chicago, IL, USA

problem #22

Mar 072005

Explorer 4WD 6-cyl

  • Automatic transmission
  • miles
The left front door would not lock or unlock. The consumer noticed on more than on occasion that the problem would occur. The consumer has contacted the dealer for appointment. Please fill in additional information.

- Moreno Valley, CA, USA

problem #21

Jan 132005

Explorer 8-cyl

  • Automatic transmission
  • miles
Driver door won't open on my 1998 eddie baur Explorer. Door lock stuck shut... safety issue!

- Pgh, PA, USA

problem #20

Feb 102005

Explorer 4WD 6-cyl

  • Automatic transmission
  • miles
Automatic door locks sometimes work and sometimes does not.

- Fredericktown, MO, USA

problem #19

Oct 152004

Explorer 6-cyl

  • Automatic transmission
  • 140,000 miles
The locking mechanism automatically locked, and unlocked by itself. The key worked intermittently. Sometimes when the consumer was inside the vehicle she could not get out or she got out, but could not get in. Keys do not work on drivers side door. The consumer broke the door latch trying to get out of the vehicle.

- Kodak, TN, USA

problem #18

Dec 312004

Explorer 8-cyl

  • Automatic transmission
  • 73,100 miles
Inner door locking mechanism failed due to a small spring breaking. The result is that the door effected (drivers door in this case) will not open from the inside or outside. Thus, trapping a person in the event that an exit must be made quickly. A replacement part has been purchased and I am in the process of replacing the damaged piece. The damaged piece will be available.

- Pasadena, TX, USA

problem #17

Nov 202004

Explorer 6-cyl

  • Automatic transmission
  • 104,800 miles
Driver's side door lock and latch no longer work and prevent door from opening. This creates a very hazardous situation for driver who now cannot exit vehicle reliably in the event of an accident or fire. Driver's side door is effectively permanently locked and driver must enter/exit via passenger side door. Door lock no longer resounds to remote keyless entry, outside key, nor inside door handle. Only after repeated attempts to pull on tapered door knob while repeatedly pressing internal electric door unlock button will driver's door sometimes become unlocked and then the door can be opened. None of the other doors to the vehicle (4 door plus rear hatch) have similar problem. This problem has been reported previously to through NHTSA by numerous other Ford Explorer owners, yet apparently no recall has yet been issued for this problem. Car was taken to the vista Ford dealer on November 28, 2004 for a safety check and warranty repair of bolt in driver's seat. Dealer initially estimated $230 for repair, but after inspection they demanded $500+ (including parts and labor). Repair not performed. Vehicle remains in hazardous condition.

- Carlsbad, CA, USA

problem #16

Aug 262004

Explorer 4WD

  • Automatic transmission
  • 152,000 miles
The left driver's side door's lock broke. Once inside the vehicle passenger could not get out of the vehicle. The door had to be opened from the outside.

- Chalmette, LA, USA

problem #15

Jul 062004

Explorer

  • Automatic transmission
  • 46,200 miles
I can't open my driver's side door of my Ford Explorer from either the outside of inside. The power locks don't open and the door should still open from the inside even if it is locked and it doesn't. this is a huge safety issue. Ford said it will cost me $130 just to look at the door. I am going to my own mechanic to see if he can fix this problem. Until then I can't drive the car because it is unsafe.

- Chicago, IL, USA

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