This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 1998 Ford Explorer accelerator pedal fell off. I was driving at 60 mph in a straight line and accelerating to 65 mph when I felt a pop. The accelerator pedal stopped working. Despite the emergency flashers, I was nearly rear-ended by a car that didn't notice I was slowing down on the freeway. Luckily, I pulled over and stopped safely. Looking at the break, I think the sheet metal holding the rivets was too weak. On 5/23/07 I called the Ford customer relations hot line. They refused to help stating only there are no recalls on my car. I believe this is a safety issue and can very easily result in an accident and deaths. Ford should investigate this and pay for repairs of defective materials used or improper installation. When was the last time you heard of an accelerator peddle falling off?
- Orange, CA, USA
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- Orange, CA, USA