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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
2,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Explorer suspension problems

suspension problem

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1998 Ford Explorer Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Sep 012000

Explorer

  • miles

A D V E R T I S E M E N T S

Vehicle experiences vibration and slight drift to the right around 65 mph. Rotated tires every 5000 miles, however inside of front tires experience severe cupping. At 35000 mile service, brought to bankston Ford (frisco tx) for maintenance. Tires rotated, but nothing noted on service report about severe cupping on inside of tires by bankston. Grew frustrated with lack of service and disregard for safety, took to Goodyear dealer. Tires were worn to the 2nd layer and near failure, and shown to me by tech. Replace with goodyears & had alignment checked, needed slight toe in adjustment. Vehicle still vibrates at 65 mph, already seeing cupping wear pattern on inside of brand new goodyears with less than 500 miles!.( dot number: Tire size: P255/70R16 )

- Frisco, TX, USA

problem #19

Sep 012000

Explorer 4WD

  • miles
Sidewall failure/partial separation - R&R kit necessary to bring vehicle into alignment specifications( dot number: W2uu tire size: P226/70R15 )

- Copperopolis, CA, USA

problem #18

Sep 012000

Explorer 4WD

  • miles
Sidewall failure/partial separation - R&R kit necessary to bring vehicle into alignment specifications( dot number: W2uu tire size: P226/70R15 )

- Copperopolis, CA, USA

problem #17

Sep 122000

Explorer 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

While driving vehicle will start vibrating. Consumer had replaced tires to correct vibration, but still there was vibration. Shock asorber had been replaced and vibration continued. Consumer believed that could be a vehicle problem. The consumer has went through 4 sets of tires which start cuppping after 15000 miles, the tiresare balanced and rotated every 5000 miles. A new shock was put on which helped vibration some but not completely. The pinion bearing rear axle went out at 36000 miles.

- Arlington, VA, USA

problem #16

Aug 102000

(reported on)

Explorer

  • miles
Tires show stress crack where the belt is attached to cassion, tire have developed a vibration at 45 mph to 70 mph, I have removed all 5 tires from vehicle and replaced them with michlen tires, since I live in ga, the voluntary recall for our area was not schedule till October, so in the name of safey I relplace them with no assistance from Firestone.the dot number indicates these tire were not from Firestone's Decatur il plant, but I have 5 tires(dot W2hl 128) that have a problem.( dot number: W2hl128 tire size: 235/75R15 )

- Hinesville, GA, USA

problem #15

Jul 302000

Explorer 4WD

  • miles
Truck started developing control problems, fishtailing and vibrating. Noticed that tire treads were separating. Took to Firestone dealer and replaced all 4. 2 of them were bulging and separating a great deal, the other 2 were starting to develop minor bulges. We were lucky that we stopped before we lost complete control.( dot number: )

- Edmond, OK, USA

problem #14

Jan 012000

Explorer

  • miles

A D V E R T I S E M E N T S

While driving at any speed vehicle pulled to the left. Consumer stated this could cause an accident.

- Fairfax Station, VA, USA

problem #13

May 132000

(reported on)

Explorer

  • miles
Tire is showing signs of unusual tread wear. Tire rotation occurred at 35000 miles and alignment was checked. Tire is wearing towards the inside and another tire is showning similar signs of wear. The tire is creating excessive road noise.( dot number: E27477 tire size: P235 75R15 )

- Missouri City, TX, USA

problem #12

Apr 041999

Explorer 4WD

  • miles
Suspension problems began after a heavy load was in the vehicle.(400-500 lbs) the front end rode 1 foot above the rear end.since then the car has handeled quite differently, and has constant loud squeaks and grinds. The bushings recently were removed and greased, under carriage arms in front had to be replaced. Problem appears to be ok, why did this start at 6000 miles? hesitation during hard acceleration, always from stop, crossing intersection.extensive throttle body, housing repair work neccessary, recalls did not solve the problem.two friends with 98 Explorer have had exact problems with load carrying and suspension problems.hesitation problems as wellave had ecact problems not solve the problem er carriage

- Brookline, MA, USA

problem #11

Aug 111999

Explorer

  • miles
I bought my truck in Sept 1998. In Aug 1999 I took it into the dealer because the drivers mirror vibrates at speeds of 55mph and up. Also the steering wheel vibrates and the left front tire feels like it is going to come off at about 65 mph. I have everything documented and have been in now 7 times. The first time they changed the mirror, the 2nd the balanced/rotated the tires, the 3 time they had me buy new tires, the 4th the put another set of new tires on, the 5th I had the service mgr and head mechanic drive it again the tires were balanced/rotated, the 6th time the regional service manager drove it. Then a factory rep from Ford Motor Company came down from detroit and called me on the phone. With each time I had it in I was told it is "normal" for a mirror to vibrate but each of them said they didn't feel the virbration in the front end or steering column. I wrote a letter to the owner of the dealership along with a C/C to the president/CEO of Ford Motor Co. I stated the ga lemon law/new car warrenty act of 1990 and per the lemon law giving them 1 more opportunity to fix the problem. The service manager called me on 11/4/99 and I took it in the am of 11/5/99 for the 7th time. He looked the suspension over and said he could not find anything wrong. I have copies of everything I mailed out and all the times I have been in. The vehicle has gotten worse, it is hard to see anything out of the drivers mirror at 50 mph and I can not see anything at 70 mph. The left front tire feels like it is going to come off when I reach about 65 mph, and it also is hard to control the vehicle. The steering wheel has a vibration in it and the front seats now have a vibration. I feel very unsafe in this vehicle. I ask on 11/5/99 about a replacement and the service manager said the dealership said they would not do that. I would have to go persue the lemon law. I don't want my children or anyone else to get hurt. Please help!!

- Dallas, GA, USA

problem #10

Oct 221999

Explorer

  • miles

A D V E R T I S E M E N T S

Consumer stated that while driving vehicle about 40 mph the left front tire start vibrating also the left side mirror where the consumer can not see other vehicle.

- Dallas, GA, USA

problem #9

May 111999

Explorer

  • miles
Also experiencing right flood light failure. This is the 3rd bulb replacement. I, the customer would like some resolution to these problems. The vehicle cost too much to experience these many problems.( dot number: 274 tire size: P235/75R15 )

- Lithia Springs, GA, USA

problem #8

Jul 201999

Explorer 4WD

  • miles
Vehicle would lock into and out of 4-wheel drive rapidly on dry, smooth pavement for no reason, causing vehicle to lurch and lag ( jerking ) and causing front left wheel hop and vibration. Dealership has removed the 4 wheel drive capabilty of this vehicle to reslove the problem instead of repairing. The originally equipped 4 wheel drive Explorer is now only 2 wheel drive. Indicator lights on dash now continuously flash providing somewhat of a drivers distraction. Also vehicle has a loud squeal in front end at speeds from 1 thru 40 mph which one failed repair attempt has been made. Also vehicle engine has loud mechanical engine noise ( knocking and banging ) in upper engine area.

- Wauseon, OH, USA

problem #7

Feb 141999

Explorer

  • Automatic transmission
  • miles
Left front suspension bolt missing / fell off, causing suspension to collapse, damaging the spindle / brake hose / wheel sensor, the wheel rim and tire.

- Los Angele, CA, USA

problem #6

Mar 151999

Explorer 4WD

  • miles
Very loud, intermittent, squealing from front end. Dealer first stated that the problem was the dust seals/boots, but according to other shop, there aren't any. Next they said it was the front brakes: They only had 5K miles of use left, and the rotors were too worn. I had new rotors and pads installed, but the squeal is still there. It occurs with brakes applied or not, with engine on or off(just rolling down a hill), but only when vehicle is moving. Does not change when turning. Reference other ODI ids: 700845, 702219, 702959, 703052, 703270, 703848, 704071, 829016, 834307, 834481.

- Ashburn, VA, USA

problem #5

Feb 031999

Explorer 4WD

  • miles
Serious power steering leakage. Taken to dealer twice, and told it's been repaired - still unresolved. Also continual squeaking in right front wheel. Dealer states cannot repair.

- Winner, SD, USA

problem #4

Dec 011998

Explorer 4WD

  • miles
A squeeling type grind in left front end occurs daily when vehicle driven, independant of speed variation, sound can be heard through closed windows; dealership will not perform repair after two attempts, engineering at Ford unable to determine cause so far, noise is piercing to driver and surrounding area driven.

- Niles, IL, USA

problem #3

Apr 241998

Explorer

  • miles
The front end makes noise & vibrations continuously. The wheels & steering wheel also shake. Vehicle was aligned. Had springs changed. The problem still has not been corrected.

- Matthews, NC, USA

problem #2

Jul 141998

(reported on)

Explorer

  • miles
Vehicle pulls right when brakes are applied. Problem has occurred 8 times. Vehicle's alignment is faulty.

- Metairie, LA, USA

problem #1

Nov 101997

Explorer 4WD

  • Automatic transmission
  • miles
While driving 50 mph wide left curve and right side tire went on the shoulder of the road and right rear tire skidded out, tried to straighten out the vehicle, the vehicle fishtailed and tried T correct the fishtail, had a rollover. Started at the driver's side.

- Burr Ridge, IL, USA

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