Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
37 / 1
Injuries / Deaths:
55 / 5
Average Mileage:
854 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Explorer wheels / hubs problems

wheels / hubs problem

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1998 Ford Explorer Owner Comments (Page 2 of 20)

« Read the previous 20 complaints

problem #362

May 011999

Explorer

  • miles

A D V E R T I S E M E N T S

Customer states the vehicle pulls to the right, it was discoverd that the Firestone tires were defective and subsequently replaced, however the replacement tires that are now on the vehicle are on the recall list.

- West Suffield, CA, USA

problem #361

Jan 072002

(reported on)

Explorer

  • miles
Upon inspection of tires, consumer found that two of the tires(Firestone P225/70R155sl BSW A/S) had tread separation with the steel belts protruding from the edges, consumer had all tires replaced with Michelin brand before the Firestone recall began, consumer is seeking reimbursement for defective tires.

- Sun Lakes, AZ, USA

problem #360

Aug 142000

Explorer

  • miles
The consumer was notified of recall 00T-005 but was unable to have the tires replaced at a Firestone dealer due to lack of parts, the consumer took the vehicle to a competitors dealer and obtained replacement tires, at that time the consumer was not aware of the per tire reimbursement amount, the consumer has requested full reimbursement of the tires purchased which exceeds firestones limit, the consumer is awaiting response. (four Firestone Wilderness AT/vdhl1ply368. Nlm

- Copperas Cove, TX, USA

problem #359

Sep 262001

Explorer 4WD

  • miles

A D V E R T I S E M E N T S

Tread separation ocurred @ 55mph while driving in rain approx 5pm. Tires have always been maintained at 35psi (checked 4 days prior to incident).

- Miami, FL, USA

problem #358

Sep 232000

Explorer

  • miles
The consumer replaced the defective Firestone tires P235/75R15 which was on recall (00T-005),but the dealer denied reimbursment.

- Alameda, CA, USA

problem #357

Apr 292000

Explorer

  • miles
Firestone is denying consumer reimbursement for the recalled Firestone Wilderness AT tires, 235/75R15, Firestone states that the purchase of the tires was from a competitive dealer prior to August 9th and was not on a pro-rata customer satisfaction basis, the original receipt was not attached, and that the voluntary recall tire surrender verification form was incomplete, consumer feels he should be entitled to the reimbursement.

- Eau Claire, WI, USA

problem #356

Apr 032000

Explorer

  • miles

A D V E R T I S E M E N T S

Firestone Wilderness AT tires, dot numbers 1fmzu32P8 and wua08268, began to experience tread separation, consumer had tires replaced and then became aware of recall 00T-005, Firestone and Ford told consumer that unless the tires were saved, no refund would be given, consumer is requesting reimbursement.

- Largo, FL, USA

problem #355

Jun 192001

(reported on)

Explorer

  • miles
Firestone tires were replaced due to recall 00T005, however consumer states replacement tires (not Firestone's) experience the same vibration and when making a turn it feels like vehicle is going to rollover, problem is possibly suspension related.

- Rochester, NY, USA

problem #354

Jul 142001

Explorer

  • Automatic transmission
  • miles
While driving at approximately 60 mph in 1998, Ford, Explorer right rear Firestone Wilderness AT tire, size: P235/75R15, dot: W2H experienced complete tread separation. There were approximately 30,000 miles on the tires, and they were original equipment on vehicle. Firestone informed consumer the problem was with Ford and not them, consumer has been on the waiting list for over 2 months.

- Spring, TX, USA

problem #353

Jan 312000

Explorer

  • miles
Prior to recall 00T-005, consumer replaced Firestone Wilderness AT tires on 3 separate occasions due to separation, after hearing about recall, consumer attempted to get reimbursement, however Firestone denied claim by stating the tires were purchased prior to August 9 2000, tire size P235/75R15, dot for one set was 8xhl1py, consumer has replaced Firestone tires with another brand and has not experienced any other tire separations.

- Dwight, IL, USA

problem #352

Jun 132001

(reported on)

Explorer

  • miles

A D V E R T I S E M E N T S

Consumer states during recall 00T-005, vehicle had 2 Firestone Wilderness AT tires that had experienced tread separation.

- Farmers Branch, TX, USA

problem #351

May 212001

Explorer

  • miles
PE00 020; consumer was traveling about 75mph on highway and heard a noise. He was able to pull over to shoulders. He noticed that left rear tire tread had separated. Firestoine, wilderness, atp23575R15, 105 M/S #dot W28L. Firestone will be notified.

- Cascade, MT, USA

problem #350

Sep 092000

Explorer

  • miles
Consumer is not satisfied with the recall (00T-005) reimbursement of only $500 when he spent $763

- Rye, NY, USA

problem #349

Mar 082001

(reported on)

Explorer

  • miles
Consumer is requesting reimbursement of all 4 Firestone(P235/75R15) tires including spare tire.

- Montgomery, AL, USA

problem #348

Apr 132001

Explorer

  • miles
Massive tread separation - non-recalled tire. I have the tire. Firestone showed no interest in the failure. (dot number: Vnhl tiresize: P23575R15)

- Sugar Land, TX, USA

problem #347

Dec 272000

Explorer

  • miles
The consumer was denied reimbursememt of recalled Firestone tires because they were purchased prior to August 9, 2000 on a non-prorated basis. Nlm

- Mundelein, IL, USA

problem #346

Apr 022001

Explorer

  • Automatic transmission
  • miles
PE 00 020/tread separation: While parked noticed a chunk of tread missing from left rear tire on a 1998, Ford, Explorer; original equipment, tire size P235/75R15, dot# W2hl; Firestone notified, and informed consumer that it was not recalled. Tire was available for analysis.

- Largo, FL, USA

problem #345

Sep 021999

Explorer

  • miles
The tread of the Firestone Wilderness AT tire separated, the consumer purchased a new tire but the same thing happened to the new tire, the consumer inquired about recall and was told that the 16 " tires were not included. Nlm

- Jayess, MS, USA

problem #344

Mar 152001

Explorer 4WD

  • Automatic transmission
  • miles
Left rear Firestone wilderness/at P23575R15 tire on this Explorer had a belt separation at 60 mph. Ford, and Firestone have been contacted. Consumer states that prior to the tire failure there was a vibration, he also states that lowering the tire pressure from 35lbs to 30lbs may have caused excessive heat and the belt separation, consumer is requesting reimbursement, dot #W2hl1ply178.

- Somerset, PA, USA

problem #343

Jun 051999

Explorer

  • miles
Four Wilderness AT P23575R15 tires failed prior to recall (00T-005), because of safety concerns, manufacture has denied recall reimbursement claim.

- Pascagoula, MS, USA

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