Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.

The NHTSA complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation in June 2012 but hasn't reached a decision about a recall yet. In the meantime, buyers beware.

It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,383 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Explorer accessories - exterior problems

accessories - exterior problem

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2011 Ford Explorer Owner Comments

problem #3

Oct 182015


  • miles


The contact owns a 2011 Ford Explorer. While driving approximately 60 mph, the front exterior driver side windshield panel detached. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

- Kissimmee, FL, USA

problem #2

Dec 312014


  • 18,500 miles
The contact owns a 2011 Ford Explorer. The contact stated that while driving at 65 mph, the contact heard a hissing noise coming from the front passenger side of the vehicle. The vehicle was taken to a dealer. The technician diagnosed that the A-pillars needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 18,500.

- Trenton, NJ, USA

problem #1

Sep 062014

Explorer 4WD 6-cyl

  • 36,648 miles
My vehicle was parked in the driveway, where it had been since the previous day. I opened the front drivers side door and got into the car. I put the keys into the ignition switch and started the vehicle. At this point I closed the drivers side door. At this moment I heard a loud "pop" sound. I looked into the rear view mirror and saw a large hole in the glass of the upper center portion of the rear window. Upon further inspection the remaining glass was shattered and spider webbed. There was glass on the ground outside the vehicle as well as in the rear compartment of the car.

- New Durham, NH, USA

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