Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The NHTSA's complaint data shows potentially scary power steering problems with the 2011 Ford Explorer.

The NHTSA complaints are pretty serious - owners report the power steering cuts out while driving. The NHTSA opened an investigation in June 2012 but hasn't reached a decision about a recall yet. In the meantime, buyers beware.

It's too bad because the 2009 & 2010 Ford Explorer are solid, trouble-free model years.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
219,187 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Explorer brakes problems

brakes problem

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2011 Ford Explorer Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Jul 062012

Explorer 6-cyl

  • 15,000 miles

A D V E R T I S E M E N T S

Driving on highway at highway speeds when the alerts for failure of the electronic stability control came on. We then realized that the power steering had failed and had difficulty steering the vehicle. Managed to get the vehicle off at an exit. Towed to dealer. Dealer not clear as to what happened and part to repair is on back order from Ford. Internet research demonstrated this is a common problem with 2011 Ford Explorer.

- Akton, OH, USA

problem #4

Jun 082012

Explorer

  • 43,878 miles
While driving my vehicle it lost power steering assist system showed "power steering assist failure" as well as "service traction control". this was the scariest feeling I have ever had. This has happen to my husband several times.. I immediately called my local Ford dealership spoke with service advisor. I was told to turn my vehicle off and restart it. I advised my service advisor that I had taken my vehicle in for service on April 30, 2012 (40197 miles) and I mention this same problem for repair. What is it going to take for Ford to realize that this is a serious, serious problem. I am afraid for my family to be in this car, we travel alot and I am refusing to drive it. I was afraid of purchasing an american car but loved the new Ford Explorer look and body. However, I don't think I'll ever purchase another Ford vehicle and I will trade this car asap........

- Snellville, GA, USA

problem #3

May 142012

Explorer 6-cyl

  • 13,000 miles
While in operation vehicle lost power steering assist. Steering became extremely difficult. Warning message "power steering assist failure" followed by "service traction control " light are displayed. Shutting off vehicle and restart temporarily cleared the failure. Failed more than once.

- West Lafayette, IN, USA

problem #2

May 242012

Explorer 6-cyl

  • 22,186 miles
While coming back to work from lunch, my wife was turning left into parking lot when the power steering assist fault light came on and steering became very stiff and hard to turn. Local Ford dealership picked up the car and kept for a week but could not duplicate the problem, so Ford would not let them fix the problem. Got the car back on Friday June 1, 2012 and drove the car as usual. Monday, June 4, 2012 on the way back to work from lunch, driving 40 mph, the power steering assist fault light came on and steering again became very stiff and hard to turn. Is it going to take a tragic accident from this apparent problem before Ford does anything. I am asking the NHTSA to please begin an investigation into this problem before my family or another family is seriously injured from this problem.

- Searcy, AR, USA

problem #1

Jan 092012

Explorer 6-cyl

  • 9,500 miles
Ford Explorer 2011 has lost power steering and stability control at various speeds under various conditions 3 or 4 times over the past several months, including on the highway at 65 miles per hour. Steering is restored after shutting the car off and restarting. Stability controls may take several minutes to restore themselves or may need to have the car turned on and off several times to restore.

- Chagrin Falls, OH, USA

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