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Ford Recall 13S14: Replacement Steering Gears May Lock Steering
2011 Ford Explorer
The inability to steer the vehicle increases the risk of a crash.
Steering
- Summary
- Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
- Actions
- Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
- Documents (11)
- Quarterly Performance Report
- Defect Notice(Part 573)
- Renotification Notice - Issued February 2015
- Recall Quarterly Report
- Quarterly Performance Report
- Recall Quarterly Report - 2014-Q3
- Recall Quarterly Report - 2015-Q2
- Renotification Notice
- Owner Notification Letter(Part 577)
- Recall Acknowledgement
- Renotification Notice - Issued February 2017
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