This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Explorer. The contact stated while driving 60 MPH, the front windshield trim detached from the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front windshield trim to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
The contact owns a 2012 Ford Explorer. The contact stated while driving 75 MPH, the contact heard an abnormal snap and saw the trim panel of the front windshield detach from the vehicle. The vehicle was taken to an auto glass shop and the vehicle was repaired; however, the failure recurred. The manufacturer was contacted and stated that the vehicle was out of warranty and that there was no recall for the failure. The failure mileage was 90,000.
While traveling at highway speeds, the windshield trim panel on the passenger side of my Explorer, suddenly flew off my car, and caused the car behind me to swerve side to side. Fortunately, they did not have an accident, but it looked like they would for a moment. We weren't sure what happened until we pulled off an exit and examined my car. Unfortunately, traffic was heavy and I wasn't able to go back and pick up the trim piece. I have priced out the repair, and I understand the should be done by the dealer, or a glass shop, as it's now suggested the trim pieces be applied with some form of adhesive, in addition to the clips which normally hold it in place. My explorer has only 140,000 miles on it, and it's in excellent condition inside and out. I believe both trim pieces should be replaced by the dealer, performing the additional necessary steps to insure the trim pieces are bonded into place properly.
The windshield trim is deteriorating and flies off occasionally while driving down the road. These pieces of flying debris could fly off and hit another car or worse a motorcyclist. This pertains to the investigation the nhtsa and ford are currently working on.
Driving around 70 mph during last summer and trim piece on driver side pillar flew off. Into traffic. I bought a new one and installed. Saw a news article today about it and wanted to let you know.
The contact owns a 2012 Ford Explorer. The contact stated while her husband was driving 65 MPH, the front driver-€™s side trim detached from the vehicle and landed in the middle of the road. The driver then continued driving to his destination. The driver took the vehicle to the local dealer and ordered the front driver-€™s side trim. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
The hinge of the hatchback has cracked. water enters into my car through the rear right hinge. The water then runs down my 3rd row right seat belt. Down into the storage area for the spare. Mold has started growing. this is a safety hazard. I have searched and seen multiple complaints of the same issue. I purchased this car in 2018. And noticed from day one of rain. I also noticed the previous owners have tried to remedy with some type of caulking or glue. The car had been inspected by my mechanic.
When it rains water leaks inside vehicle in the rear area. I checked online and many people have the same complaint about water leaks. If it rains a lot the spare tire compartment fills with water. Also, when water leaks you get that funky smell inside vehicle. Afraid that mold can built over time.
Water leaks inside vehicle filling up spare tire compartment (rear of SUV). This happens when it rains. I have read many complaints of people saying the have the same problem with their Ford Explorer.
I was driving on highway today at 70mph and all of a sudden I heard a slapping noise on passenger side the rubber molding from winshield came loose and was hitting passenger window. After stopping at next exit I was able to push it back into trim piece but the trim piece is a little loose.
Water is leaking from the roof that causes electrical issues. Bad design by Ford in which seal seams not properly installed, which cause leaks inside vehicle.
While driving on the expressway, down a straight stretch of road the molding on my driver's side window trim flew off. There were no cracks or damage to it prior to this happening. After I leaving my destination, the sticky rubber underneath came loose, flapping against my windshield and driver side window until it flew off, hitting the car behind me. I was also on the expressway doing around 75 mph when this incident occurred.
The contact owns a 2012 Ford Explorer. The contact stated that while driving approximately 70 mph the driver side exterior (a) column window trim fractured and was ejected from the vehicle. The local dealer champagne Ford city (701 West market view champagne il.) was notified of the failure. The contact installed a replacement part to remedy the failure. The failure occurred on the driver side (B) column trim. The repair was still pending. The failure was also present on the rear hatch trim. The manufacturer was notified of the failure but no assistance was offered. The mileage was 85,000.
The contact owns a 2012 Ford Explorer. The contact stated that the vehicle had a leak and four inches of rain water entered the rear wheel well of the spare tire. The contact was concerned that mold would grow under the carpet of the rear well. The contact called mooresville Ford dealer, (151 E plaza dr, mooresville, nc 28115, (704) 664-1300) and was informed about the fee of the repair. The vehicle was not taken to a dealer due to the repair fees. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 62,000.
My 2012 Ford Explorer leaks from the 3rd row seatbelt. It has ruined the carpet in the back and molded it. It also filled up the spare tire area with water and rusted the rim of the spare tire and the inside where the tire sits. I did not notice this until many months after I bought it because I wasn't using the 3rd row at the time.
Water leaks in through the third row seat belt tensioner. Water runs down the seat belt and pools on the floor. This happens when the vehicle is stationary or moving. Water in the seat belt assembly is a safety risk. I reported it to Ford, they declined to fix it.
The contact owns a 2012 Ford Explorer. While driving approximately 65 mph, the black plastic trim near the driver's side window fractured and scattered across the highway. As a result, the contact's visibility was impaired. The contact checked the rearview mirror and noticed the vehicle behind her swerve to avoid the debris on the roadway. Kisselback Ford (1118 13th St, St cloud, fl 34769, (407) 892-5477) was notified of the failure and indicated that the part may be ordered. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The VIN and failure mileage were not available.
A D V E R T I S E M E N T S
- Dallas , TX, USA