10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
19,012 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Explorer accessories - interior problems

accessories - interior problem

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2013 Ford Explorer Owner Comments

problem #2

Mar 022015

Explorer

  • 38,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Explorer. The contact stated that the third row seat fractured. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the seat needed to be replaced. The seat was not replaced. The contact also stated that the vehicle experienced a leak by the top of the rear hatch. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 38,000.

- Olympia, WA, USA

problem #1

May 012012

Explorer 6-cyl

  • 25 miles
Ford Explorer limited with 2nd row captain's chairs. There is a button to push that lowers the seatback. The seatback comes forward with an excessive force that could possibly cause injury, especially to a child. This motion should be dampered to provide a safe lowering of the seatback. My adult daughter was in the process of lowering the seatback when she was struck in the head. She suffered a headache that lasted two days. I have contacted Ford Motor Company, but they have ignored my contact.

- Alabaster, AL, USA

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