This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I shift it to park. It doesn't recognize it and when you turn of the car. A sign comes up on the dash screen saying 'shift into park'. and it drains your battery because the system is waiting for you to shift it. Also you can't use the factory remote start.
Engine was revving and jerking in to the next gear while accelerating the first time after starting the car. After the first cycle through gears, the issue no longer happened. While being a 2013, the vehicle has only 36,500 miles on it. The vehicle requires replacement of valve body and selenoid body due to the seals in the direct clutch being "destroyed." The transmission had to be completely taken apart to find the cause, costing nearly $4,000 in repairs.
Pursuant to NHTSA investigation # ea 17-002 opened on 7/27/17, I am experiencing the periodic exhaust odors in my vehicle detailed in that report. All relevant recalls have been performed, which have not fixed the problem.
Power transfer unit "ptu" began leaking spontaneously; looks like leaking motor oil on the ground. Caused grinding noise and dangerous transmission issues when driving. Solution was replacement of the ptu which cost $1650 by Ford service.
While driving on moderately busy interstate all terrain sensor warning sign and orange wrench appeared on dash as the car lost power and failed to respond to accelerator. The car felt like it was in shutdown mode. Let me pull over to accident lane at almost 0 mph. Terrifying. Turned off motor and upon restart car was fine. Drove to dealer that interrogated computer and nothing was found. Happened 2 more times. Have been a Ford driver for 20+ years and understand electronics can be faulty, have seen other reports of this happening but no recall. Not happy that there is no identified cause
The vehicle will not stay engaged in park. This is the third time this has been repaired. However, this time it rolled backwards into someone else's vehicle. Our vehicle was in park at the top of the driveway for nearly 2 hours before the person parked behind or vehicle. They where at our house for about an hour, when they where leaving we noticed that our vehicle had disengaged from park and rolled 15' down the driveway into their vehicle. Thankfully, there were only a few scratches on either vehicle. Our driveway is fairly flat, it has a 1-3 degree slope to it. Leading to the conclusion, that there is not a large incline that the vehicle was not forced out of park. There has to be something wrong with the way the transmission is engaged into park or there is yet another problem with the shift linkage. The shift linkage was adjusted the first time this happened. The second time the shift linkage was replaced. We are taking it back to the dealer today to see what they feel needs replaced this time.
When the vehicle is stationary, the not in parking warning light remains on even through the transmission is in the park position. The park detection switch is faulty. Accordingly to owner complaints on the internet, this is a very common problem for Ford SUVS like Explorer, edge and Lincoln mkc and mkx.
Has there been any reported cases of a 2013 Ford Explorer slipping from park to reverse with the shifter? I have no specifics other than an accident where the car was physically shifted from drive to park or reverse (accidentally) after pulling into a parking lot in houma, la.. person drove car into parking lot and possibly wanted to get out and see how far they were from curb. Car was still running and person exited vehicle and was subsequently run over. Bystander who heard/saw accident shifted car to park (was physically in reverse when they got it). I had heard that older Explorer may have had an issue.
Over the summer, I began smelling fumes in my vehicle cabin. The local dealer told me it was due to the recall, and I had no reason to be worried. Unfortunately, due to housing issues, the recall got pushed to the back burner. So, I had an appointment scheduled for yesterday, 12/11 to have the recall on my vehicle fixed. Then last Wednesday, 12/5 my car kept seizing when I was braking or accelerating, and I almost wrecked my vehicle multiple times. After ruling out the U joint or drive shaft, we then found the glistening leak on the ptu, and were able to deduce the smell as being diff fluid dripping down onto the exhaust and coming through the cabin. Since the vehicle was not driveable, the next morning, I contacted the Ford dealer, who put me into a rental, and we gingerly drove the vehicle to the dealer that afternoon. Yesterday, I get a phone call confirming what we suspected the problem to be. While on the phone with the service manager, he confirmed that this is definitely a known issue with multiple Ford models, and he is completely familiar with this problem. 24 hours into this, Ford is saying it's not their problem, and that there's no "promotions" that I'm eligible for. I'm about at my wits end. I have one child with special needs, and I'm a single mom. I don't know what to do to get this resolved and get Ford to fix their problem that is now costing me close to $2,000. To further describe the issue, when it finally got to its worst, when compressing the brake, you would hear a grinding noise and the car would jump as though it was going to stall. The same would occur as you were accelerating, and continue until you got to about 2000 RPM and steadily coasting. The dealer told me that the gears were so damaged they were unable to fix it. I will update this thread later with pictures of the transfer case that they took off my vehicle.
I was driving down the highway when the SUV shuddered and I heard something bouncing down the underside of the SUV, which isshudderong every badatthispoint so I stop seeif I could tell what the problem was... indeed I did there was a large piece of my transfer case/ ptu missing I tried finding it with no luck.. I tried moving the SUV off the highway babying it jerked at 5 mph mind then AWD light flashed and went right back off got out to look again yeah whole driveshaft hanging down.... now outside my safety thank god this happened at low speed but think about the very large chunk of metal that shot out from under my SUV thank god no one was behind me this could have been very very bad please look into this if you would email me I will take pics next time I'm around the Explorer and email them back...approximately 45mph when piece came off and 5mph when driveshaft fell down
The vehicle sputters and shakes upon acceleration. Making it difficult to get to the needed speed, especially when merging onto the expressway. I know multiple people who are having this same issue with their 2013 Explorer. Ford has also been having this issue with their Focus. When the vehicle is taken into their mechanics you are told that they can not find anything wrong with the vehicle since there is no check engine light on. I have four children in my car daily, Ford needs to do something about this issue.
The car warning system would advise to shift into park after turning car off. Shift lever appeared to be in park, but would have to be manipulated several times with car running to get message to disappear. This first started happening with just 15769 miles and was taken in for service 24 Jan 2014 while under warranty. The shifter assembly was replaced. It started happening again at 50043 miles and was taken in for service on 6 Sept 2018. Again, the shifter assembly was replaced. My concern is that this is not just an indicating problem and that the car my not be fully in park thereby creating an inadvertent roll away or worse.
A D V E R T I S E M E N T S
- Berkley, MI, USA