This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Explorer equipped with hankook ventus S1 noble 2 tires, size: 255/50R20. While the contact was washing the vehicle, she noticed that both front tires were shredding. The contact took the vehicle to an independent mechanic who stated that the tires would worsen over time before needing to be replaced. The tires were not replaced. The tires were replacement tires. The manufacturer was not notified. The tire and vehicle failure mileages were unknown.
- Oceanside, CA, USA
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- Oceanside, CA, USA